Deborah Maxwell
East Greenwich,RI
Summary
Talented Head of Market Development with 30 years of experience and successful career in planning, developing and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Head of Middletown Market Development
People's Credit Union
Middletown, RI
06.2021 - Current
- Supports employee development through effective coaching, enabling career advancement
- Consistently achieves outstanding performance as a sales leader in both deposit accounts and consumer/equity lending.
- Demonstrates consistent success in engaging business members and generating new business.
- Assisted the Head of Retail Administration as the Retail Team lead for the successful rollout of Teller Capture, MeridianLink, Wits wire, credit cards
- Full Underwriter 1
- Administrator of Safe Deposit Management and Escheatment
- Medallion Stamp Administrator
- Oversees the Branch/MSC schedule for staffing needs
- Effectively collaborates with other Departments to promote a high trust team-oriented environment.
Branch Manager
PeopleFluent
North Kingstown, RI
01.2015 - 06.2021
- Assistant Branch Manager, North Kingstown Office from 4/2015-1/2016
- Achieved sales leadership in multiple areas, including deposit accounts and consumer/equity lending.
- Achieved successful small business development through effective networking and relationship maintenance.
Mortgage Loan Office
People's Credit Union
Middletown, RI
11.2013 - 04.2015
- Conducted interviews with prospective clients to gather information regarding loan applications.
- Evaluated member profile/accounts to identify refinancing or additional service opportunities.
- Developed relationships with real estate agents, and other referral sources in order to generate business leads.
- Provided guidance and education on various mortgage financing options
- Coached NK branch on identifying referral opportunities
- Active participant in community events and networking activities
Teller/Senior Teller/MSR
People's Credit Union
North Kingstgown, RI
02.2009 - 10.2013
- Consistently provided outstanding member service while accurately handling routine transactions.
- Enhanced sales by effectively promoting PCU products and services
- Trained and mentored new hires, effectively motivating and coaching tellers to identify referral opportunities
- Originated loans and facilitated loan closings
- Provided support as a backup Head Teller.
Assistant Branch Manager
Sovereign Health Group
Coventry, RI
05.1994 - 09.2000
- Managed staff members to effectively operate the branch and ensure its efficiency.
- Provided training to new employees
- Demonstrated strong capability in preparing for and ensuring compliance with audits
- Receives consistent recognition for surpassing sales goals
- Assumed branch responsibilities during the Branch Manager's absence
Education
High School Diploma -
Classical High School
Providence, RI06-1982
Some College (No Degree) - Business Secretarial Science
Community College of RI
WarwickSkills
- Relationship Building
- Flexible and Adaptable
- Critical Thinking
- Decision-Making
- Teamwork and Collaboration
- Active Listening
- Communication
- Attention to Detail
- Supervision and leadership
Certification
- Certified Credit Union Financial Counselor
Affiliations
- Committee Member for Lucy's Hearth
Timeline
Head of Middletown Market Development
People's Credit Union
06.2021 - Current
Branch Manager
PeopleFluent
01.2015 - 06.2021
Mortgage Loan Office
People's Credit Union
11.2013 - 04.2015
Teller/Senior Teller/MSR
People's Credit Union
02.2009 - 10.2013
Assistant Branch Manager
Sovereign Health Group
05.1994 - 09.2000
High School Diploma -
Classical High School
Some College (No Degree) - Business Secretarial Science
Community College of RI
- Certified Credit Union Financial Counselor
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