Deborah McCloud
Port Charlotte
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Section 20 POA
01.2024 - Current
- Maintained organized filing system, improving accessibility of documents and records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Personal Assistant
Self-employeed
01.2004 - 06.2022
- Managed scheduling and calendar organization for multiple clients.
- Cleaned and prepared Airbnbs for new guests.
- I ran errands for clients.
- Assisted with the decorating of Airbnbs.
- I cared for clients' homes and pets when they were out of town.
Data Entry Auditor
Southland Corporation
03.1997 - 05.2003
- Conducted thorough audits of data entry processes to ensure compliance and accuracy.
- Mentored junior auditors, fostering a culture of continuous improvement and accuracy.
- Improved data accuracy by meticulously reviewing and verifying entered information.
- Responsible for the auditing, invoices, and end-of-month closeouts for 20 to 25 7-Eleven stores.
Education
Bachelor of Arts - Communications
University of Maryland, College Park
College Park, MD12-2008
Skills
- Data entry accuracy
- Document management
- Customer service excellence
- Scheduling coordination
- Office administration
- Time management
- Administrative support
- Microsoft outlook
- Microsoft Excel
- Microsoft Word
- Professional communication
Timeline
Administrative Assistant
Section 20 POA
01.2024 - Current
Personal Assistant
Self-employeed
01.2004 - 06.2022
Data Entry Auditor
Southland Corporation
03.1997 - 05.2003
Bachelor of Arts - Communications
University of Maryland, College Park