DEBBIE MCDANIEL
Palatka,FL
Summary
Very enthusiastic about contributing to a company's success by aiding in the accomplishment of its goals, whether within a traditional office setting or through virtual platforms. Positive and courteous communicator offering calm telephone and email etiquette. Meticulous financial support professional dedicated to flawless bookkeeping. Committed to clear and responsive communication and driven to research and report answers to challenging questions. Proofreads and updates spreadsheets with precision and demonstrates broad expertise in diverse accounting software programs.
Overview
17
17
years of professional experience
Work History
Marshalls Sales Associate
Marshall Retail Group
05.2021 - Current
- Proficient in cash handling, inventory control, markdowns, processing credit applications, operating the cash register, providing exceptional customer service, and conducting employee training
- Tasked with ensuring a superior customer experience through proactive engagement, adherence to customer service principles, upkeep of a tidy store environment, and compliance with operational, merchandise, and loss prevention protocols
- Flexibility to receive cross-training for various store departments to meet operational demands.
Social Media Marketer
FREELANCE
01.2021 - Current
- Engaging in freelance work involves utilizing a range of social media marketing tools like Adobe Premiere Pro, Adobe Photoshop, Canva, and Hootsuite to establish and uphold the company's brand image
- Collaborating with marketing professionals to craft effective social media marketing campaigns is a key aspect of this role
- Managing interactions with customers and various stakeholders through the company's social media platforms is essential
- Furthermore, evaluating the company's digital marketing plan and social media strategy to pinpoint strategic deficiencies and propose enhancements is crucial
- Staying abreast of social media trends and communicating pertinent changes to management for alignment with the company's marketing endeavors are also part of the responsibilities
- Additionally, establishing key performance indicators (KPIs) for social media initiatives, such as targets for shares or likes, and evaluating campaign performance against these benchmarks are integral components of the role.
Secretary
L.A. Disaster Relief, LLC
01.2021 - 02.2024
- Part-time Position
- Supervised the optimization of business operations, managing office supplies, equipment, and processes while ensuring seamless workflows, schedules, and communications
- Maintained conducive office environments daily and nurtured relationships with external vendors, clients, and resources, adhering to best practices consistently
- Managed various clerical duties, including handling calls, emails, and requests, and oversaw all interactions and content across social media platforms
- Additionally, supervised the company's website and Google Business site, and spearheaded the creation and implementation of marketing materials
- Promptly identified and addressed pressing issues, communicating any deviations from standard operating procedures to leadership
- Handled accounts receivable and payable tasks, performing daily entries within the accounting software
- Proficient in utilizing Canva, Hootsuite, Adobe Creative Cloud, Jobber, Quickbooks, MS Office 365, and other relevant software tools
- Marketing expertise encompassed Google Business, ChatGPT, AI, USPS Direct Mailers, and email campaigns.
Management and Sales. Customer Service, Payroll, Accounting
Downstairs Closet, Inc
07.2019 - 02.2021
- Appointment setting, consignment retail management, and sales, along with customer service, payroll, and accounting responsibilities were among the core duties
- Additionally, overseeing website and social media management for marketing initiatives was part of the role, alongside management responsibilities as a key holder.
Independent Life Insurance Sales Agent
Allstate, Humana, Primerica Life Insurance Company
07.2007 - 01.2021
- This role entailed a robust fiduciary responsibility in the sale of life and other insurance products
- Duties included prospecting for new clients, evaluating individual portfolios, and recommending insurance products that improve clients' quality of life
- Exceptional customer service and communication abilities were essential for success in this position
- I maintained a 215 license enabling me to address clients' financial and insurance concerns within Florida until 2021
- However, I am no longer active in this role, having transitioned out of the insurance industry.
Office Manager/Payroll Administrator
Montco Research Products, Inc
08.2015 - 01.2019
- The role encompasses robust oversight of human resource and payroll functions
- Responsibilities include organizing office operations, managing health insurance, preparing payroll, handling accounts receivable and payable, monitoring weekly expenses and payroll budgets, approving supply requisitions, and overseeing clerical tasks
- Additionally, establishing procedures for record retention, protection, retrieval, transfer, and disposal to ensure historical reference is maintained
- Efficiency is upheld through the planning and implementation of office systems, layouts, and procurement of equipment
- Keeping management informed through report analysis and trend identification, while contributing to team objectives as required
- Direct interaction with entities such as HAZMAT, DEP, and US Homeland Security is part of the frontline responsibilities.
Education
Bachelor of Science in Business Administration and Management -
University of Phoenix
Jacksonville, FL01.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Reliable and punctual
- Payment Processing
- Inventory Tracking
- Point of sale operation
- Payroll Processing
- Accounts receivable management
- Expense Tracking
- Invoice Processing
- Bank Reconciliation
- Quickbooks
- Cash Handling Accuracy
- Attention to Detail
- Reliable and Responsible
- Payroll Administration
- Expense Reports
- Financial records and reporting
- Accounts Receivable
- Microsoft Office
- Data Entry
- Accounts Payable
- Payroll Preparation and Processing
- Purchase Orders
- General Ledger Management
- Personal Bookkeeping
- Tax Return Preparation
- Accounting Principles
- Sales and Use Tax
- Administrative Support
- Bookkeeping Support
- SAP
Affiliations
- Memberships: Delta Mu Delta ΔΜΔ. The National Society of Collegiate Scholars (NSCS). The Society for Collegiate Leadership & Achievement (SCLA).
Languages
English
Native or Bilingual
Timeline
Marshalls Sales Associate
Marshall Retail Group
05.2021 - Current
Social Media Marketer
FREELANCE
01.2021 - Current
Secretary
L.A. Disaster Relief, LLC
01.2021 - 02.2024
Management and Sales. Customer Service, Payroll, Accounting
Downstairs Closet, Inc
07.2019 - 02.2021
Office Manager/Payroll Administrator
Montco Research Products, Inc
08.2015 - 01.2019
Independent Life Insurance Sales Agent
Allstate, Humana, Primerica Life Insurance Company
07.2007 - 01.2021
Bachelor of Science in Business Administration and Management -
University of Phoenix
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