Deborah McNair
Dothan,AL
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
35
35
years of professional experience
Work History
Merchandiser Specialist
Sam's Club
09.2015 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Conducted regular store audits to verify compliance with company policies.
General Manager of Food Service
Burger King
04.2013 - 08.2015
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than 100 team members
General Manager of Food Service
Hardee's
09.1988 - 01.2013
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked food production levels, meal counts, and supply costs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 100 team members
Education
Skills
- Product Merchandising and Distribution
- Property Inventory Storage and Tracking
- Loss Prevention Training
- Planogram Execution
Timeline
Merchandiser Specialist
Sam's Club
09.2015 - Current
General Manager of Food Service
Burger King
04.2013 - 08.2015
General Manager of Food Service
Hardee's
09.1988 - 01.2013
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