Summary
Overview
Work History
Education
Skills
I received many awards throughout the years of management for various accomplishments
Timeline
ResearchAssistant

Deborah McQueen

Manager/Assistant Manager
Saucier,MS

Summary

Dynamic leader with a proven track record at Ten Dollar Boutique, adept in staff training and development, and exceptional customer service. Spearheaded initiatives that significantly enhanced team performance and customer satisfaction. Skilled in goal setting and cross-functional teamwork, consistently achieving financial and operational targets through effective decision-making and task delegation.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in a Management role.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

23
23
years of professional experience

Work History

Manager

Ten Dollar Boutique
10.2015 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Director/Pre-K Teacher

Noah's Ark Prescool
07.2005 - 05.2007
  • Mentored new teachers to ensure smooth integration into the Pre-K program and promote effective teaching methods.
  • Improved student understanding by incorporating interactive activities and hands-on learning experiences.
  • Maintained accurate records of student attendance, assessments, and progress reports to monitor development throughout the school year.
  • Provided ample opportunities for creative expression through art projects and music exploration within the learning environment.
  • Led team meetings with other Pre-K teachers to discuss curriculum planning, share resources, and address common challenges faced within the classroom setting.
  • Developed weekly lesson plans and activities to engage children and promote learning.

Front End Manager

Walmart
09.2010 - 09.2015
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained strong customer relations and effective customer service standards.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.

Daycare Director

Little Shepherds Daycare Learning Center
05.2002 - 07.2005
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
  • Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
  • Streamlined daycare operations through effective scheduling, staff management, and budget control.
  • Recruited, selected and retained quality administrators, teachers and support staff.
  • Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.

Education

Associate Of Applied Business - Accounting/Business

Phillips Junior College
Gulfport, MS
06.1985

High School Diploma -

Gulfport High School
Gulfport, MS
05.1983

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Goal setting
  • Task delegation
  • Cross-functional teamwork
  • Shift scheduling
  • Staff management

I received many awards throughout the years of management for various accomplishments

At Ten Dollar Boutique I would get regular bonuses for keeping our sales up.

At Walmart, I got a variety of certificates of achievement for going above and beyond my job qualification.

Timeline

Manager

Ten Dollar Boutique
10.2015 - 12.2024

Front End Manager

Walmart
09.2010 - 09.2015

Director/Pre-K Teacher

Noah's Ark Prescool
07.2005 - 05.2007

Daycare Director

Little Shepherds Daycare Learning Center
05.2002 - 07.2005

Associate Of Applied Business - Accounting/Business

Phillips Junior College

High School Diploma -

Gulfport High School

Similar Profiles

CREATE PROFILE
Deborah McQueen Manager/Assistant Manager