Deborah Menighan
White House,TN
Overview
13
13
years of professional experience
Work History
Office Administrator
Midfield Aviation
09.2017 - 07.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
CEO
Cell Phone Repair Store
01.2009 - 01.2016
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Directed market expansions to propel business forward, meet changing customer needs.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06.1972
Skills
- Inbound Phone Call Handling
- Business Correspondence
- Planning Events
- Office Management
- Managing Office Supply Inventory
- Sorting and Labeling
- Customer Relationship Management
- Time Management
- Calendar Management
Timeline
Office Administrator
Midfield Aviation
09.2017 - 07.2021
CEO
Cell Phone Repair Store
01.2009 - 01.2016
High School Diploma -
Fountain Valley High School