Deborah Miller
Chatsworth,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Manages high-volume loan paperwork in dynamic environments with high production, approval, and customer relations targets. Expertise includes reviewing and validating personal, employment, and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving, and organizational skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Customer Service/Mortgage Loan Processor (Remote)
Transitions Financial
07.2016 - 05.2020
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with the originator and applicant concerning the progress of the loan file.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Processed mortgage loan applications accurately and successfully for over 7 years.
- Communicated with originator and applicant concerning progress of loan file
Property Management Assistant
The Piatelli Company
01.1994 - 04.2016
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 15 years
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained original leases and renewal documents in digital and hardcopy format for th property management office.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
Education
Real Estate License - Real Estate
Lumbleau Real Estate School
Van Nuys, CA10.1994
Real Estate
Pierce Community College
Woodland Hills, CA01.1993
High School Diploma -
South High
Akron, OH05.1969
Skills
Application Preparation
- Processing Procedures
- Proficient in Calx
- Pipeline Management
- Loan Packaging
- Problem-Solving
- Loan Origination Software
- Document Review
- Attention to Detail
- Customer Service
- Policy Adherence
- Fraud Detection
- Relationship Building
- Strong Communication
- Information Verification
Accomplishments
- Achieved results by completing all tasks with accuracy and efficiency.
Certification
- Real Estate Broker License
- Licensed with Department Real Estate
Real Estate Agent to RE Broker
Received my real estate agents license in 1994 after 4years I perused my broker license in 1999.
Timeline
Customer Service/Mortgage Loan Processor (Remote)
Transitions Financial
07.2016 - 05.2020
Property Management Assistant
The Piatelli Company
01.1994 - 04.2016
Real Estate License - Real Estate
Lumbleau Real Estate School
Real Estate
Pierce Community College
High School Diploma -
South High