Results-driven leader with 10+ years of experience in learning and development, onboarding strategy, and program execution across nonprofit, education, and corporate sectors. Skilled in building high-performing teams, managing multimillion-dollar grants, and leading cross-functional initiatives that align people, process, and impact. Known for driving innovation, building scalable systems, and shaping values-based cultures rooted in purpose and performance. Proven ability to lead with vision, deliver results, and scale operations for long-term growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director of Partner Engagement & Capacity
Community FoodBank of New Jersey (CFBNJ)
01.2023 - Current
Strategic Growth | Team Development | Systems Innovation | Enterprise-Level Impact
Team Leadership & Service Expansion: Rebuilt and led a high-performing team of five to restore regional services across seven underserved counties, expanding CFBNJ’s reach and deepening community trust.
Grant Innovation & Capacity Building: Oversaw the administration of a $5M multi-site New Jersey Department of Agriculture -sponsored grant spanning CFBNJ, Norwescap, and Mercer Street Friends—driving scalable innovation and long-term sustainability across the network.
Partner Engagement & Relationship Management: Managed a team that cultivated strategic relationships with 800+ community partners through customized luncheons, sustainability planning, and real-time crisis response—positioning CFBNJ as a trusted, solutions-oriented partner.
Operational Strategy & Process Standardization: Developed and launched the division’s first onboarding manual, establishing consistent role clarity, expectations, and team alignment—models now used across departments.
Performance Enablement & Onboarding: Designed and delivered a two-week, role-specific onboarding and training program—accelerating ramp-up time and boosting team performance through clear alignment with tools, systems, and goals.
Workflow Optimization & Tech Integration: Increased accountability and visibility across cross-functional teams by launching a custom Asana dashboard, streamlining project tracking and communication.
Strategic Partnerships & Program Integration: Spearheaded collaborations with Enable Agency, Community Connections, and Nutrition Education—amplifying program impact through holistic service delivery.
Policy Leadership & Culture Building: Co-developed CFBNJ’s enterprise-wide communication policy—defining platforms, cadence, and tone while embedding organizational core values and behavioral expectations into internal communication norms.
Cultural Transformation: Fostered a purpose-driven, high-trust team culture grounded in ownership, innovation, and shared mission—laying the foundation for scalable, enterprise-wide engagement and impact.
Designed and launched the SJEI (Social Justice Engagement Initiative), empowering early-career employees to apply innovative solutions to address food insecurity—boosting engagement, creativity, and new employee retention.
Project Manager – Swift Coding Summer Camp
Rutgers University–Newark
03.2022 - 08.2022
STEM Equity | Program Launch | Stakeholder Management
Apple-Sponsored Grant Leadership: Managed a high-impact, Apple-funded initiative to deliver a Swift coding summer camp for 20 minority students from 10 Essex County high schools—positioning Rutgers–Newark as a leader in equitable STEM education.
Program Launch & Execution: Designed the camp’s structure, staffing, and budget, delivering the full program on time and within scope.
Curriculum Innovation: Led cross-functional teams in the development of a custom Swift coding curriculum paired with experiential learning activities.
Strategic Partnerships: Built vendor and community relationships to increase program visibility, secure critical resources, and ensure strong community alignment.
Operational Excellence: Navigated complex logistics while ensuring participant engagement, compensation, and stakeholder satisfaction.
Program Director
Big Brothers Big Sisters – Essex, Hudson & Union Counties, NJ
01.2020 - 07.2021
Organizational Growth | Strategic Leadership | Cross-Functional Team Oversight
Executive Oversight: Directed a cross-county team of 22, overseeing $1MM+ in grant-driven youth development programming and ensuring compliance, safety, and measurable outcomes for over 800 youth, 800 families, and 800 mentors.
Operational Transformation: Designed and implemented youth protection and documentation protocols, improving audit outcomes and increasing system accuracy by 60%.
Digital Strategy Execution: Spearheaded the agency’s virtual transformation during COVID-19, implementing technology and training that preserved 100% service continuity across three counties.
Leadership Development: Built internal leadership capacity by designing scalable onboarding and management training programs, positioning the organization for long-term growth.
Scalable Program Expansion: Increased mentorship program participation by 30% through data-informed strategy and new service offerings aligned with community needs.
Market Visibility & Growth: Amplified enrollment by 25% through a restructured outreach strategy and targeted digital engagement—enhancing public trust and donor confidence.
Culture & Retention Leadership: Boosted employee engagement and retention through mental wellness strategies, flexible scheduling, and a high-performance virtual team culture.
Drove $2M in new business revenue by modernizing underwriting operations and leading market expansion efforts across the Northeast—recognized in the national top 25 for commercial account acquisitions.
Launched and scaled Enterprise’s commercial truck rental division, securing 27 corporate partnerships that anchored regional growth and expanded the company’s B2B service offerings.
Accelerated revenue by 35% through high-performing marketing initiatives, client targeting strategies, and territory optimization based on data analytics.
Negotiated multimillion-dollar agreements with major logistics and industrial partners, designing custom pricing and service models that strengthened long-term retention and brand loyalty.
Managed end-to-end fleet operations for over 300 vehicles, optimizing utilization above 90% and maintaining top-tier customer satisfaction.
Operational Leadership | Talent Development | Strategic Growth
Directed full-branch operations across sales, fleet logistics, and customer relations, maintaining profitability and performance excellence in one of the region’s highest-volume locations.
Designed and launched leadership development and training programs that resulted in the promotion of 10+ team members into management roles—strengthening the talent pipeline and increasing retention.
Consistently ranked top 5 in the region for customer satisfaction, operational efficiency, and sales performance—setting standards for branch excellence.
Drove new revenue streams by cultivating partnerships with Fortune 500 companies, federal agencies, and local institutions—positioning the branch as a preferred B2B mobility provider.
Improved operational profitability through competitive goal-setting, KPI monitoring, and strategic upselling—resulting in sustained financial growth year over year.
Fostered a high-performance, values-driven culture centered on client service, innovation, and accountability.
Education
Master of Public Administration - Nonprofit Management
Rutgers University
Newark, NJ
06.2019
Bachelor of Arts - Crisis Management Communications
Boston College
Chestnut Hill, MA
01.2009
Skills
Staff management
Creative direction
Strategic planning
Data analysis
Training and development
Work Planning and Prioritization
Process improvement
Certification
Health Supportive Culinary certification, Institute of Culinary Education - July, 2022
Project Manager certification, Cornell University - May, 2023
Timeline
Assistant Director of Partner Engagement & Capacity
Community FoodBank of New Jersey (CFBNJ)
01.2023 - Current
Project Manager – Swift Coding Summer Camp
Rutgers University–Newark
03.2022 - 08.2022
Program Director
Big Brothers Big Sisters – Essex, Hudson & Union Counties, NJ
Senior Director Partner Relations, Operations at Community FoodBank of New Jersey (CFBNJ)Senior Director Partner Relations, Operations at Community FoodBank of New Jersey (CFBNJ)