Deborah Mishkin

Organized and coordinated office administration and procedures to ensure organizational effectiveness and efficiency on a daily basis.

Streamlined office procedures, inventory control, and both mailing and Fedex/UPS systems, which reduced department costs and provided employees with a more positive user experience.

Provided administrative support to Executive Team, including writing letters, personal tasks, maintenance of individual offices.

Point person for all mailings, shipping, office supply requests, equipment repair and vendor invoices.

Worked closely with building personnel to address office issues such as HVAC problems, safety and security.

Responsible for maintaining and implementing all calendars for conference rooms, CEO, CFO, CAO,HR

Negotiated all contracts for vendors supplying food & drinks, flowers & plants, printing

Provide general support to visitors & brokers

Answered all incoming Corporate calls to screen for brokers

Enrolled patients in " Concierge Care Medical Practice" thru both inbound and outbound Company generated leads. Primary responsibility was to ensure that patient had a full understanding of how this personalized healthcare program works, using prepared objections, talking points and scripts.

Consistently meet or exceeded monthly sales goals.

• Set up new customer accounts and updated existing profiles with latest information.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Kept detailed records of daily activities through online customer database.
• Recorded accurate and efficient records in customer database.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Established and maintained lead database (ACT).

Distributed leads to sales team on daily basis.

Screened all incoming calls to determine whether or not a franchise opportunity existed.

Maintained and performed within department budget.

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

Sourced all advertising venues and negotiated contracts.

Assisted sales team in preparation for trade shows.

Participated in management meetings to discuss overall company operations.