Experienced with coordinating end-to-end order fulfillment processes, ensuring timely and accurate delivery. Utilizes problem-solving and organizational skills to manage inventory and address discrepancies. Track record of fostering team collaboration and enhancing customer satisfaction through effective communication and adaptability.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
36
36
years of professional experience
Work History
On Line Order Manger
Lee's Market Place
02.2018 - 11.2021
Managed daily order processing to ensure timely fulfillment and customer satisfaction.
Coordinated inventory levels with suppliers to maintain optimal stock availability.
Utilized point-of-sale systems for accurate order entry and transaction tracking.
Assisted in training new team members on order management protocols and systems.
Riley Court
Leasing Manger
07.2014 - 09.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Customer Service
Discover Card Financial Services
06.2008 - 01.2013
Provided exceptional customer service, addressing concerns promptly and courteously.
Developed a deep understanding of customer service principles and customer service best practices.
Hired new drivers, maintained performance and managed customer service.
Worked with customer service representatives to handle escalated customer issues.
Delivered exceptional customer service, addressing client concerns promptly and effectively.
Provided comprehensive customer service to drive client satisfaction.
President
Wyoming Alaska Inc Dba Trailside General Stores
04.1986 - 06.2007
Developed strategic business plans to enhance operational efficiency and customer engagement.
Oversaw daily operations, ensuring adherence to company policies and regulatory requirements.
Implemented cost-control measures, optimizing resource allocation across multiple store locations.
Cultivated relationships with suppliers, negotiating favorable terms to improve inventory management.
Managed crisis situations effectively while minimizing disruption to daily operations.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Adopted cutting-edge technologies to improve productivity levels within the organization.
Created succession plans to provide continuity of operations during leadership transitions.