Deborah Moor
Noblesville,Indiana
Summary
Accomplished and results-driven healthcare operations leader with a strong foundation in health information management, strategic project execution, and process optimization. Expertise in managing cross-functional teams, driving operational improvements, and ensuring quality outcomes. Adept at overseeing complex projects, managing budgets, and enhancing team performance through effective training and collaboration. Proven track record of delivering results within budget and timelines while maintaining strong relationships with stakeholders, vendors, and internal teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regional Operations Branch Manager
Applied Behavior Center for Autism
Fishers, IN
04.2024 - Current
- Lead and mentor Branch Managers and Assistant Branch Managers within the assigned region, ensuring optimal staff performance and operational efficiency.
- Oversee and refine comprehensive training programs to maximize the effectiveness of credentialed staff.
- Develop and update training manuals, policies, and procedures to ensure consistency and adherence to company standards.
- Monitor key performance indicators (KPIs) for regional centers, and implement strategies for continuous improvement.
- Collaborate with the internal billing department to resolve authorization, billing, and insurance issues impacting patient care.
- Facilitate smooth communication and coordination across teams to achieve daily operational goals.
Health Information Management System Coordinator
Community Health Network
Indianapolis, IN
07.2022 - 12.2023
- Contributed to committees focused on enhancing electronic health records (EHR), and workflow efficiency.
- Conducted research, analysis, and troubleshooting to resolve system-related issues.
- Performed data quality assessments and validation to ensure the accuracy of patient records.
- Collaborated with clinical staff to enhance documentation practices, and overall record quality.
- Maintained strong, effective working relationships with various departments to improve operational efficiency.
Manager, Health Information Management
Community Fairbanks Recovery Center
Indianapolis, IN
09.2011 - 07.2022
- Led daily HIM activities, mentoring, and cross-training team members to enhance department flexibility and performance.
- Actively participated in quality improvement (QI) committees, and collaborated with Revenue Cycle to resolve denied claims.
- Maintained and ensured compliance with 35 hospital policies, driving continuous improvements in services.
- Oversaw the implementation and conversion of electronic medical records (EMR) systems.
- Protected patient information by enforcing HIPAA regulations and security standards.
- Managed departmental budgets, resource allocation, and overall financial performance.
- Reviewed completed work to verify consistency, quality, and conformance.
Director, Health Information Management
Larue Carter Hospital
Indianapolis, IN
08.2009 - 09.2011
- Directed and coordinated all activities within the HIM department, focusing on efficiency and compliance.
- Served as HIPAA Privacy/Security Officer and chaired the HIM Committee to maintain high standards of patient data protection.
- Developed, implemented, and maintained EMR policies, ensuring compliance with regulatory bodies (JCAHO, DMHA, CMS).
- Led initiatives to improve departmental performance through continuous monitoring and feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
MBA - Business Administration
Western Governors University
Salt Lake City, UT11.2022
Bachelor of Science - Health Information Management
Indiana University-Purdue University Indianapolis (IUPUI)
Indianapolis, IN06.2009
Skills
- Collaborative Leadership & Team Building
- Risk analysis
- Process Optimization & Operational Efficiency
- Data Analysis & Reporting
- Complex Problem Solving & Critical Thinking
- Training & Staff Development
- Project Management
- Time Management & Deadline Orientation
Certification
- Registered Health Information Management Administrator (RHIA)
- Certification in Accounting Foundations: Understanding the GAAP (Generally Accepted Accounting Principles)
References
References available upon request.
Timeline
Regional Operations Branch Manager
Applied Behavior Center for Autism
04.2024 - Current
Health Information Management System Coordinator
Community Health Network
07.2022 - 12.2023
Manager, Health Information Management
Community Fairbanks Recovery Center
09.2011 - 07.2022
Director, Health Information Management
Larue Carter Hospital
08.2009 - 09.2011
MBA - Business Administration
Western Governors University
Bachelor of Science - Health Information Management
Indiana University-Purdue University Indianapolis (IUPUI)
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