Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEBORAH MOORE

Amelia,OH

Summary

Experienced Office Manager with a strength in managing multiple projects simultaneously, customer service skills and meeting deadlines. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

26
26
years of professional experience

Work History

Billing Specialist

CDW
05.2017 - Current
  • Processed and verified invoices to secure accuracy,
  • Generated and submitted invoices based upon established SOW and terms.
  • Created a process in BAMS to use the PO field to split T&M billing and trained the SNS and DVS CES Teams.
  • Collaborated with AR, Account managers and CES to resolve customer invoice disputes.
  • Conducted monthly pre-billing review with CES to verify complete accuracy of invoices delivered to customers and providers.
  • Worked with support teams to correct failures in function of BAMS and Synapse. Continue to identify discrepancies and alert management of possible issues,
  • Continue to be proactive in making system corrections to insure invoice accuracy to move toward billing automation.

Office Manager

Managecast Technologies, Inc.
09.2001 - 05.2017
  • Work directly with sales department, vendors and clients to achieve increased revenue and profits
  • Monitor payments due from clients and promptly contact clients with past due payments
  • Process all client payments and make bank deposits
  • Responsible for invoice processing, purchase orders, expense reports, credit memos and payment transactions
  • Manage all Intuit QuickBooks transactions
  • Work directly with CPA to monitor P&L, & journal entries accuracy
  • Process payroll and 401K
  • Calculate and process Sales Tax and CAT tax payments through Ohio Business Gateway
  • Maintain Bureau of Workers Compensation premium payments and required posting
  • Monitor block hours for clients and provide monthly reports
  • Calculate, pay and create reports for sales and consultant commissions
  • Place and monitor client orders and provide tracking and delivery information

Office Manager

SARCOM (Currently PCM)
05.1998 - 09.2001
  • Hired, trained and managed office staff
  • Supported Cincinnati Branch Manager
  • Developed and rolled out new policies
  • Managed Monthly Customer Satisfaction Meetings and customer events at different venues throughout city
  • Managed dispatch employees for service department
  • Ordered and maintained all office supplies, and equipment
  • Managed parking passes and pagers for all branch employees
  • Calculated and processed sales commissions
  • Directed employees to assist with tasks for Sales, Service and Training Departments.

Education

High School Diploma -

Forest Park High School
Forest Park, OH

Skills

  • Excel
  • PeopleSoft
  • Organized
  • Accurate and detailed
  • Excellent communication skills
  • Customer service-oriented
  • Efficient multi-tasker
  • Invoicing Proficiency

Timeline

Billing Specialist

CDW
05.2017 - Current

Office Manager

Managecast Technologies, Inc.
09.2001 - 05.2017

Office Manager

SARCOM (Currently PCM)
05.1998 - 09.2001

High School Diploma -

Forest Park High School

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DEBORAH MOORE