Deborah Morgan
Whispering Pines,NC
Summary
Mostly a stay at home mom caregiver for over 20 years for my late dad
Overview
32
32
years of professional experience
Work History
Store Assistant & Receptionist
Hardwick Vision Center
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Remained calm and composed in tense situations involving angry or upset customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers entering store and offered assistance with requirements.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked with loss prevention in monitoring shopper behavior.
Store Associate
Kohls Department Store
11.2021 - 01.2022
Office Assistant
NC Motor Speedway
10.1995 - 03.1996
Office / Sales
Avant Auto Sales
09.1989 - 05.1992
Education
Medical Receptionist/office Assistant - General Studies For Office
Lafayette Academy
Providence Rhode Island03.1974
Hi School Diploma - Typing & Bookkeeping
Union Pines High School
Cameron, NC06.1973
Skills
- Customer Accounts Management
- Estimating Demand
- Speech Clarity
- Water Purification
Languages
English
Full Professional
Timeline
Store Associate
Kohls Department Store
11.2021 - 01.2022
Office Assistant
NC Motor Speedway
10.1995 - 03.1996
Office / Sales
Avant Auto Sales
09.1989 - 05.1992
Store Assistant & Receptionist
Hardwick Vision Center
Medical Receptionist/office Assistant - General Studies For Office
Lafayette Academy
Hi School Diploma - Typing & Bookkeeping
Union Pines High School