Deborah Morris

• Maintained accurate records of all client interactions per agency policies and procedures.
• Coordinated with external agencies to ensure seamless continuity of care for clients.
• Documented patient contact activities in compliance with agency standards and regulations.
• Adhered to ethical standards set by regulatory bodies governing social work practice.
• Conducted initial intake interviews to gather comprehensive client information.
• Facilitated intake, admission, and utilization review processes for incoming patients.
• Performed insurance benefit verifications, sharing findings with patients and internal staff.

Ensured thorough documentation of biographical data, medical history, and legal status during intake.

• Assessed client needs and developed service plans to achieve goals.
• Collaborated with medical professionals to coordinate effective treatment plans.
• Monitored client progress through regular follow-ups and documented outcomes.
• Compiled case reports and submitted them to supervisors for review.
• Maintained accurate case records in compliance with agency guidelines.
• Educated clients on mental health conditions, medications, and self-care practices.
• Provided referrals to healthcare providers and community resources as needed.
• Advised staff on strategies for managing challenging client behaviors.

• Coordinated ~50+ concurrent application submissions for SSI & Medi-Cal applicants with mental health disabilities
• Coordinate with legal aid for access to client medical records for SSI approval to ensure clients can meet their qualifications
• Provide community outreach assistance to local mental health facilities to educate staff on SSI processes and procedures
• Developed and instructed a culinary program and provided tutoring for cognitively impaired members
• Effectively manage, track and close cases for disabled adults therapy, medication management, mental health treatment and other free or low cost services