Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
StoreManager

Deborah Mox

Silver Creek,NY

Summary

Accomplished Boot Department Manager at The Stagecoach West, adept in staff management and customer engagement, significantly improved satisfaction rates. Expert in inventory optimization and fostering team accountability, I excel in problem-solving and mentoring, ensuring project success and efficiency. My leadership consistently surpasses performance targets, demonstrating a strong commitment to excellence and growth.

Overview

20
20
years of professional experience

Work History

Boot Department Manager

The Stagecoach West
09.2019 - 11.2023
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Grocery Receiver

Walmart
03.2004 - 08.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Silver Creek Central School
Silver Creek, NY

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Safety and Security
  • Customer Engagement
  • Goals and performance

Additional Information

I have always considered myself a very hard worker who pays close attention to detail. I am always wanting to learn more and advance myself in all jobs I have ever held. I will always step up to help others to complete work expected of them.

Timeline

Boot Department Manager

The Stagecoach West
09.2019 - 11.2023

Grocery Receiver

Walmart
03.2004 - 08.2006

High School Diploma -

Silver Creek Central School

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Deborah Mox