Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deborah Mueller

Palm Coast,United States

Summary

Proven Operations Coordinator with a track record of enhancing workflow and customer satisfaction at Atec Air & Heating Inc. Excelled in project lifecycles and vendor engagement, boosting operational efficiency. Adept at team building and problem-solving, consistently achieving targets. Demonstrates adaptability and leadership, driving significant improvements in business operations.

Work History

Administrative Assistant

Atec Air & Heating
Bunnell, FL
06/12/07 - Current
  • Maintained accurate records of all operational activities and evaluate performance indicators against set targets, making recommendations as needed
  • Managing projects: Overseeing projects, tracking progress, and ensuring deadlines are met.
  • Trained new staff members in operational procedures and best practices.
  • Collaborate with Owner and Department Managers on departmental policy development and implementation.
  • Conduct Team Building Meetings to have regular check ins, procedure adherence, proper job-specific techniques, and performance.
  • Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
  • Analyzed data from QBs financial reports to identify areas of improvement in business operations.
  • Worked with Vendors to efficiently provide materials and supplies within budgetary and timeline limits.
  • Daily Deposits

Education

North Tonawanda High School
North Tonawanda, NY
06.1986

Skills

  • Policies and procedures implementation
  • Effective Project planning and development Providing a structured way to create, execute, and finish a project while Establishing clear phases, milestones, and deliverables
  • SIOP; Sales Inventory and Operation Planning
  • Scheduling the Field Technicians for efficiency & productivity to meet our benchmarks and goals
  • Developing Vendor engagement on a level of commitment to our brand, our values, and our goals keeping their energy and expertise helping to drive progress
  • Pro Active problem solver to help foresee a potential situation and have an action plan to handle it or avoid it altogether
  • monitoring in project management involves periodically measuring a project's progress toward its objectives and providing feedback to decision-makers
  • An Effective Leader that uses Team Building in combination with skills and qualities that helps guide and inspire others to achieve goals and drive personal success
  • A Highly adaptable leader who can quickly adjust to new situations and changing circumstances,
  • Scheduling
  • Proficient with Microsoft Office Suite

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics.

Timeline

Administrative Assistant

Atec Air & Heating
06/12/07 - Current

North Tonawanda High School

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Deborah Mueller