Deborah Mullen
Peoria,IL
Summary
Hard working employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving everyone a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Air Traffic Controller
Central Illinois Radiological Associates
Peoria, IL
06.2019 - 12.2023
- Received STAT pages from hospitals and forwarded them to the appropriate radiologists.
- Gathered clinical information required: patient histories, worksheets, prior exams, reports, and loaded information onto the appropriate system for the radiologist.
- Troubleshot clinical workflow and technical issues. Performed this by: Working closely with CIRA IT and/or facility IT.
- Monitored the unreported studies list, assigned these studies and followed up with radiologists, as needed.
Evening Supervisor Receptionist
Joy Miller & Associates
Peoria, IL
01.2010 - 05.2019
- Checked patients into Therasoft upon arrival
- Scheduled/Rescheduled patient appointments
- Took payments and recorded them into the daily log
- Balanced the daily log, made sure the CPT codes were correct in the system against encounter sheets
- Took intake calls and scheduled with appropriate therapist
- Assisted therapists with any needed rescheduling, etc.
- Pulled/filed patient charts as needed for the day's appointments
MRI/CT Technologist Assistant
OSF Saint Francis Medical Center
Peoria, IL
04.2009 - 05.2019
- Prepared daily schedule for distribution to MRI, CT and Sonogram Technologist and Diagnostic Radiologists
- Verified orders, prepared appropriate paperwork for all daily testing
- Contacted next day, scheduled patients to confirm times and safety protocol information.
- Assisted Technologists with preparation of rooms and with positioning, lifting and supporting of patients
- Imported existing patient records and studies that came from outside sources into PACS
Education
Associate of Arts - General Education
Illinois Central College
East Peoria, IL06-2006
Medical Office Assistant (MOA) - Medical Office Assistance
Illinois Central College
East Peoria, IL06-2006
Skills
- Relaying critical information in a timely manner
- High stress tolerance
- Interacting with radiologists and technologists
- Exemplary verbal communications
- Situational Awareness
- Data Interpretation
- Multitasking
- Time management abilities
References
References available upon request.
Timeline
Air Traffic Controller
Central Illinois Radiological Associates
06.2019 - 12.2023
Evening Supervisor Receptionist
Joy Miller & Associates
01.2010 - 05.2019
MRI/CT Technologist Assistant
OSF Saint Francis Medical Center
04.2009 - 05.2019
Associate of Arts - General Education
Illinois Central College
Medical Office Assistant (MOA) - Medical Office Assistance
Illinois Central College
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