Deborah Munz
Marlton,NJ
Overview
27
27
years of professional experience
1
1
Certification
Work History
Underwriter
Ignyte Insurance
Mount Laurel, NJ
02.2021 - Current
- Evaluated insurance applications for risk assessment and policy approval
- Analyzed client information to determine coverage needs and pricing structures
- Collaborated with agents to gather necessary documentation for underwriting decisions
- Participated in training sessions to enhance knowledge of industry trends and practices
- Reviewed and evaluated customers applications to determine eligibility for insurance coverage
Customer Service Representative
J.C. Taylor Insurance
Cinnaminson, NJ
06.2003 - 02.2021
- Assisted clients with insurance inquiries and policy information
- Addressed and resolved customer complaints with effective communication skills
- Developed strong customer relationships to encourage repeat business
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance
- Developed positive relationships with customers through friendly interactions
Sales Associate
Wawa Food Markets
Marlton, NJ
10.2008 - 04.2017
- Delivered exceptional customer service while efficiently managing food orders and maintaining cleanliness.
- Operated various kitchen equipment to prepare meals and ensure quality standards were met.
- Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
- Monitored inventory levels and coordinated restocking of supplies to prevent shortages during peak hours.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Teacher Assistant
Palmyra School District
Palmyra, NJ
09.1998 - 06.2003
- Provided one-on-one support to students with special needs, helping them achieve academic goals
- Demonstrated patience when working with challenging behaviors or difficult situations
- Provided support during field trips by supervising students' safety and facilitating educational experiences
Education
High school diploma - undefined
Cherokee High School
06.1985
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Critical thinking
- Effective communication
- Adaptability
Certification
Property and Casualty of PA April 2023 to April 2025
Timeline
Underwriter
Ignyte Insurance
02.2021 - Current
Sales Associate
Wawa Food Markets
10.2008 - 04.2017
Customer Service Representative
J.C. Taylor Insurance
06.2003 - 02.2021
Teacher Assistant
Palmyra School District
09.1998 - 06.2003
High school diploma - undefined
Cherokee High School