Deborah Naigaga
Houston,Texas
Summary
To secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Asset Building Resource Development VISTA
Alliance for Multicultural
Houston, TX
08.2023 - 07.2024
- Coordinated volunteer recruitment efforts focused on engaging potential donors or partners in support of organizational initiatives
- Maintained a database of all contacts and donations in order to track progress towards fundraising goals
- Analyzed financial data related to past fundraising efforts in order to inform future strategies
- Implemented employee engagement initiatives, improving satisfaction rates
- Identified and corrected data entry errors to prevent duplication across systems
- Contacted customers via phone or email to address data inquiries
- Detected flaws in customer and account data, resolving issues and communicating with supervisors
- Reviewed existing information for accuracy and made necessary corrections.
Job Coach
Alliance for Multicultural/AmeriCorps Program
Houston, TX
09.2022 - 07.2023
- Worked on various projects such as the caterpillar retention and Data migration for the Refugee youth program etc
- Participated in the onboarding training process and helped clients to complete paperwork for the FOC intake forms
- Coordinated schedules, facilities, and equipment for training events
- Conducted Information sessions/Orientation for new clients informing them about the services that we offer in the FOC department
- Reviewed intake, service plan and supported documentation using salesforce(client tracking software)to assist participants
- Assisted the senior coach to coordinate, document trainings with computer classes where I provided one-on-one training with students who obviously needed it
- Engaged individuals receiving support through coaching, feedback and skills development exercises
- Worked with staff to develop, monitor and resolve skills training or vocational issues
- Supported participants to assist in achieving vocational and non-vocational goals
- Collaborated with employers to secure meaningful employment opportunities for clients
- Assisted with resume writing, job search strategies, and goal setting.
Apparel Associate
Walmart
Houston, TX
06.2022 - 05.2023
- Recovered and organized stock throughout each shift to keep racks customer-ready
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction
- Maintained customers' available product selections by quickly replenishing products from incoming freight
- Offered customers maximum value by continuously learning about new products and related services
- Demonstrated strong product knowledge when responding to customer inquiries or complaints about products or services
- Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience
- Identified potential theft by monitoring suspicious activity in the store.
Education
High School Diploma -
Gayaza College of St.Mbagga
11-2015
St.George High School Kabuusu
11-2014
High School Diploma -
St. Francis Primary School
10-2012
Skills
- Flexible Schedule
- Customer service-focused
- Project management
- Setting production goals
- Maintains confidentiality
- Professional and mature
- Coaching new hires
- Excellent Communication
- Computer literacy
- Multitasking
- Adaptability
- Active listening
- Critical thinking
- Meticulous attention to detail
- Loss Prevention
- Punctual and Reliable
- Teamwork and Collaboration
Timeline
Asset Building Resource Development VISTA
Alliance for Multicultural
08.2023 - 07.2024
Job Coach
Alliance for Multicultural/AmeriCorps Program
09.2022 - 07.2023
Apparel Associate
Walmart
06.2022 - 05.2023
St.George High School Kabuusu
High School Diploma -
St. Francis Primary School
High School Diploma -
Gayaza College of St.Mbagga