Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Neal

Covington,KY

Summary

Detail-oriented Insurance Follow-Up Specialist with proven success in claims management, HIPAA compliance, and effective communication. Committed to ensuring timely resolution of outstanding claims while driving organizational growth.

Overview

22
22
years of professional experience

Work History

Insurance Follow-Up Specialist

RSI Revenue Cycle Management
Columbia, South Carolina
07.2025 - Current

Follow up on Medical Claims

Customer Service

Appealed Denied Medical Claims

Insurance Follow-Up Representative

Orthopaedic Surgery Center
Edgewood, KY
07.2022 - 07.2025

Follow up on Medical Claims

Customer Service

Checked Patients in for Surgery

Set Payment Plans for Patients

Processed Patient Payments

Appealed Denied Claims

Denials Specialist/Self Pay Clerk

St Elizabeth Medical Center
Edgewood, KY
02.2004 - 02.2022

Worked Denied Claim

Appealed Denied Claims

Financial Assistance Applications

Customer Service

Education

Associate of Science - Integrative Studies

Northern Kentucky University
Highland Heights, KY
05-2015

Skills

  • Critical thinking capacity
  • Organizational growth
  • HIPAA compliance
  • Effective communication

Timeline

Insurance Follow-Up Specialist

RSI Revenue Cycle Management
07.2025 - Current

Insurance Follow-Up Representative

Orthopaedic Surgery Center
07.2022 - 07.2025

Denials Specialist/Self Pay Clerk

St Elizabeth Medical Center
02.2004 - 02.2022

Associate of Science - Integrative Studies

Northern Kentucky University
Deborah Neal