Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah NKOKO MATONDO

Largo,FL

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

8
8
years of professional experience

Work History

Housekeeper

STAY AMERICA
05.2024 - 11.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Caissiere et Relation Avec Les Clients

Boulangerie ''Pain De Ve''
01.2017 - 03.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Lycee Tchnique Et Scintifique
Limete Kinshasa Republique Démocratique Du Congo
08-2013

Skills

  • Childcare support
  • Carpet cleaning
  • Kitchen sanitizing
  • Commercial and residential cleaning
  • Customer service-focused

Timeline

Housekeeper

STAY AMERICA
05.2024 - 11.2024

Caissiere et Relation Avec Les Clients

Boulangerie ''Pain De Ve''
01.2017 - 03.2023

High School Diploma -

Lycee Tchnique Et Scintifique

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Deborah NKOKO MATONDO