Deborah Nordmarken
Richfield,MN
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Clerk/PSE Clerk
USPS
11.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Office Assistant
IAC International
12.2020 - 11.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Delivered clerical support by handling range of routine and special requirements.
- Monitored security to help maintain equipment, data and information safety.
Education
Associate of Arts - Business Administration
Normandale Community College
Minneapolis, MN05.1987
Skills
- Stocking and Replenishing
- Handling Payments
- Information Confidentiality
- Microsoft Word
- Intuit QuickBooks
- Microsoft PowerPoint
- Mail Processing
- Microsoft Windows
Additional Information
I previously worked at Home Depot on the Met Team. That job was the daily count of inventory and printing daily labels and preparing customer orders to be picked up. I am very familiar with the retail aspect of this job in a timely manner, as the post office was also adamant about being accountable for time used.
Before working full time, I worked nights and weekends waiting tables as a full time Mom and an avid volunteer. I also ran a youth bowling program for 10 years, my energy and enthusiasm is unmatched.
I have a real gift of multitasking, I can get any job done. When you meet me I know you will be able to see that in me.
Timeline
Clerk/PSE Clerk
USPS
11.2022 - Current
Office Assistant
IAC International
12.2020 - 11.2022
Associate of Arts - Business Administration
Normandale Community College