Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Ohwotite

Plano

Summary

Dynamic Sr. Scrum Master with a proven track record ,adept at driving Agile transformations and fostering continuous improvement. Expert in backlog management and communication facilitation, I empower teams to achieve key performance indicators while enhancing collaboration and efficiency. Passionate about mentoring and leveraging Lean Agile principles to deliver impactful results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Scrum Master

AT&T
Dallas
12.2024 - Current
  • Support three Agile teams (Scrum and Kanban) responsible for onboarding SOX and non-SOX applications into the SailPoint identity governance platform.
  • Help define and implement structure for the platform onboarding effort, collaborating with engineering and architecture teams to streamline the integration process.
  • Guide two new Product Owners through Agile onboarding, including backlog setup, user story writing, task creation, refinement, and prioritization.
  • Facilitate Scrum ceremonies and promote flow efficiency for the Kanban team, ensuring consistent, value-driven delivery across all teams.
  • Helped onboard two new Scrum Masters, providing context, Agile best practices, and delivery alignment to support project and team success.
  • Actively manage cross-team dependencies and remove blockers by engaging with IAM, compliance, app owners, engineering leads, and security stakeholders.
  • Escalate onboarding delays and resolve team conflicts quickly to maintain delivery momentum and ensure stakeholder alignment.
  • Lead a daily leadership sync, maintaining a custom task tracker to monitor executive-level deliverables, due dates, and progress updates.
  • Co-lead strategy sessions with Deloitte and Unify consultants, contributing to continuous improvements in onboarding structure and Agile delivery frameworks.
  • Facilitate weekly office hours between Agile teams and subject matter experts to resolve technical questions and clarify integration requirements.
  • Conduct regular one on one session with team members to provide coaching, foster well-being, and support both professional growth and personal needs.
  • Track delivery metrics using ADO dashboards and communicate progress on backlog health, sprint outcomes, and throughput to leadership.
  • Ensure all onboarding activities align with SOX compliance standards and broader IAM governance requirements.

Sr. Scrum Master

Abbott Laboratories
Plano
02.2021 - 12.2024
  • Agile Coaching: Coach, inspire, and mentor teams on Agile principles, values, and practices to foster an Agile mindset and leadership behaviors.
  • Impediment Resolution: Resolve team-level impediments, anticipate challenges, identify risks, and recommend mitigation strategies to ensure smooth project execution.
  • Continuous Improvement: Foster a culture of continuous improvement within Agile teams, driving innovation and efficiency in processes and practices.
  • Communication Facilitation: Promote positive team dynamics by facilitating open communication among team members and stakeholders to ensure effective collaboration.
  • Team Leadership: Lead multiple teams in Agile practices (Scrum and Kanban), visualizing workflow, and conducting daily standups, sprint planning, backlog refinement, and retrospectives.
  • Facilitate workshops and training sessions to promote Agile practices and improve team understanding of frameworks.
  • Collaborate with Product Owners to refine and prioritize backlogs, aligning delivery with organizational goals.
  • Facilitate Agile ceremonies for cross-functional teams developing and enhancing cybersecurity solutions, ensuring compliance with industry standards such as ISO 27001 and NIST frameworks.
  • Lead discussions, decision-making processes, and assist in mediating conflicts within the team.
  • Agile Community Contribution: Actively participate and contribute to the Agile Community, increasing overall Agile maturity and supporting complex work towards successful outcome.
  • Track and communicate team performance metrics (velocity, burndown charts) to stakeholders, ensuring transparency and alignment.
  • Outcome Achievement: Guide Agile teams to deliver product increments and outcomes that meet objectives, key performance indicators (KPIs), and commitments.
  • Protect teams from external distractions and facilitate stakeholder communication to ensure focus on sprint Goals.

Scrum Master

Capital One
MacLean
01.2017 - 12.2020
  • Agile Ceremonies Facilitation: Facilitate and drive Agile ceremonies, including PI Planning, Iteration Planning, Standups, Retrospectives, Inspect and Adapt Workshops, Iteration Reviews, and Demos to deploy products.
  • Supported Agile teams in achieving objectives by ensuring alignment with the ART's goals and program priorities.
  • Stakeholder Collaboration: Collaborate with Release Train Engineers (RTEs), product owners, and stakeholders to define user needs and translate them into clear and actionable Objectives and Key Results (OKRs).
  • Jira Tracking and Reporting: Utilize Jira to monitor and track product development progress through different iterations, producing weekly and monthly iteration reports as required.
  • Risk Management: Manage dependencies and risks effectively by conducting regular risk assessments and implementing mitigation strategies, reducing project disruptions.
  • Team Coaching and Mentorship: Coach, mentor, and collaborate with teams to adopt effective communication strategies and interpersonal skills, improving overall team performance.
  • Partnered with Product Owners to ensure a well-maintained and prioritized Team Backlog aligned with the Program Backlog.
  • Agile Training Development: Develop and deliver Agile training programs to teams and stakeholders, fostering a shared understanding of Agile principles and practices.
  • Lean-Agile Leadership: Foster Lean-Agile leadership within the team, encouraging continuous improvement and efficient workflow management.
  • Outcome Focused Guidance: Guide Agile teams in delivering required product increments and achieving key performance indicators (KPIs) and objectives.
  • Coached teams on Lean-Agile practices, including flow optimization, PI Planning readiness, and Feature delivery tracking.

Customer Support/service Desk Lead

Law Union & Rock Insurance
Lagos
03.2014 - 12.2016
  • Led a cross-functional support team, ensuring high-quality customer service and timely resolution of technical issues, improving customer satisfaction.
  • Coordinated daily team huddles and weekly performance reviews to align on priorities, track KPIs, and reinforce a culture of continuous improvement.
  • Developed and maintained a centralized task board to manage incoming requests, prioritize workloads, and monitor ticket resolution times.
  • Acted as a liaison between support teams, product teams, and engineering, escalating issues and managing dependencies to drive faster resolutions.
  • Coached team members on communication, issue diagnosis, and ownership, resulting in improved team morale and reduced turnover.
  • Implemented a structured feedback loop with clients and internal teams to identify recurring issues and influence product improvements.
  • Introduced weekly knowledge-sharing sessions to foster collaboration, upskill team members, and reduce ticket escalations.
  • Partnered with stakeholders across IT, security, and operations to align support processes with compliance requirements and service-level agreements (SLAs).

Education

MBA - Human Resource Mgt

Lagos State University
Ojo, Lagos
01.2011

BSs - Economics

University of Ado Ekiti
01.2004

Skills

  • Root-Cause Analysis
  • Lean Agile principles
  • Agile values and Practices
  • Continuous Improvement
  • Jira, Confluence, and Miro
  • Backlog management
  • Azure Active Directory
  • Scrumban
  • Kanban
  • Scrum
  • Servant leadership
  • Ticketing system: SharePoint, ServiceNow
  • Agile coaching
  • Communication facilitation
  • Retrospective analysis
  • Product backlog management
  • Team facilitation
  • Coaching and mentoring
  • Sprint planning
  • Release planning
  • Agile metrics tracking
  • Backlog refinement
  • Empathy and emotional intelligence
  • Process Improvement
  • Scale Agile Framework
  • Cybersecurity/Risk Assessment

Certification

  • Certified SAFe 6 Scrum Master (SSM)
  • Certified Scrum Master (CSM)

Timeline

Sr. Scrum Master

AT&T
12.2024 - Current

Sr. Scrum Master

Abbott Laboratories
02.2021 - 12.2024

Scrum Master

Capital One
01.2017 - 12.2020

Customer Support/service Desk Lead

Law Union & Rock Insurance
03.2014 - 12.2016

MBA - Human Resource Mgt

Lagos State University

BSs - Economics

University of Ado Ekiti

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Deborah Ohwotite