Deborah Osborn
Kingfisher,OK
Summary
Compassionate worker with 10+ years of experience in Child Welfare, specializing in improving outcomes for Teens aging out of foster care. Skilled at managing multiple cases, providing comprehensive support to families and children while utilizing local resources. Detail-oriented professional with extensive understanding of child safety situations and proven history of effective care. Dedicated to long-term plan success.
Overview
16
16
years of professional experience
Work History
Child Welfare Specialist II
Oklahoma Department Of Human Services
Kingfisher, OK
01.2014 - Current
- Worked with Teens through the OKSA program to assist them in gaining life skills and permanent connections.
- Served as an OKSA County Coordinator for 10 years.
- Planned, organized, and facilitated OKSA Workshops for Teens to assist them in learning Independent Living Skills.
- Assist teens in developing a personalized transition plan into adulthood to fit their individual goals.
- Interviewed clients to assess situations, capabilities, and problems.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Met with clients to determine necessary services and make treatment recommendations.
- Referred family members to outside support options to assist with coping during times of increased stress.
- Entered client data in centralized database and maintained up-to-date case records for all clients.
- Coordinated all activities involving birth parents in conjunction with in-home support counselors.
- Identified appropriate community resources and provided referrals for services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
- Worked with Teens through the OKSA program to assist them in gaining life skills and permanent connections.
- Trained new employees on job related skills needed for Child Welfare.
- Monitored court hearings and provided testimony regarding the best interests of the child.
- Prepared court reports and gave verbal testimony to the court on active cases.
- Assessed risk factors for child abuse and neglect within families.
- Coordinated transportation arrangements for clients who needed assistance getting to appointments or activities outside the home.
- Provided consultation services to other departments within the organization related to child welfare cases.
- Conducted home visits with families to assess the safety of children in their homes.
- Developed case plans and goals for at-risk families, including referrals to community resources.
- Maintained up-to-date records of client progress and outcomes in accordance with agency guidelines.
- Facilitated family meetings to discuss safety plans, service plans, and permanency options.
- Participated in regular team meetings with colleagues to review cases and develop strategies for successful outcomes.
- Responded promptly and appropriately to emergency situations involving children at risk of harm due to abuse or neglect.
- Advocates on behalf of children during court proceedings or other legal proceedings related to custody issues or parental rights.
Telephone Technician
Pioneer Telephone
Kingfisher, OK
03.2008 - 01.2014
- Answered normal and after-hours service calls.
- Completed services orders of new customers through making connections internally through computer systems.
- Resolved trouble tickets through trouble shooting with field technicians.
- Trained users on the use of new telephone systems or applications.
Education
Bachelor of Science - Education
Southwestern Oklahoma State University
Weatherford, OK4 1995
Skills
- Configuring devices
- Diagnosing issues
- Maintaining components
- Instructing customers
- Technical support
- Scheduling
- Evaluation and assessment
- Recordkeeping
- Client advocacy
- Dedicated support
- Culturally-sensitive
- Interviewing
- Community referrals
- Conducting interviews
- Home visits
- Documentation and reporting
- Training
- Time management
- Family Support
- Case Management
- Client Advocacy
- Active Listening
- Multitasking
- Problem-solving abilities
- Case history compilation
- Adaptability and Flexibility
- Decision-Making
- Community Referrals
- Goal Setting
- Trauma Informed Care Framework
Accomplishments
Have organized, planned and executed multiple Teen events and workshops for teens in care.
Have taught trainings on OKSA to fellow Child Welfare workers and Foster Parents.
OKSA County Coordinator of the Year
Affiliations
- Cub Master and Scout Master for Kingfisher County children involved in Scouting through the Boy Scouts of America
- Nominated for Volunteer of the Year for Kingfisher County
Timeline
Child Welfare Specialist II
Oklahoma Department Of Human Services
01.2014 - Current
Telephone Technician
Pioneer Telephone
03.2008 - 01.2014
Bachelor of Science - Education
Southwestern Oklahoma State University
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