Deborah Pacheco
Socorro,NM
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
38
38
years of professional experience
Work History
Sales Associate
Safe Haven Security Services
01.2024 - 05.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Cook Manager
Historical Lobo Theater
04.2023 - 12.2023
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
- Boosted customer satisfaction ratings through consistent delivery of delicious meals prepared according to established recipes.
- Ensured timely preparation of dishes for large events, coordinating efforts with front-of-house staff for seamless execution.
- Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Provided exceptional customer service by addressing diner concerns promptly and professionally.
Sales Design Manager
Home Security Systems/ICSS
10.2022 - 04.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction
- Designed and upgraded alarm systems and surveillance for residential homes and commercial businesses
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales and Marketing
Fundaxi
04.2022 - 10.2022
- I built relationships with non-profit organizations and local business professionals by creating networking chapters that are fun, philanthropic with a business mind set all while giving back to our community
- Helping businesses grow and bringing them together is one of my many passions
Residential Sales Representative
ADT Security Systems
03.2013 - 11.2020
- Successfully built and maintained excellent customer relationships
- Working with a highly skilled quality team providing exceptional service with a solid end result for our customers
- Excelling in supporting and building on ADT's high standards of customer service and follow through
- Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
- Conducted thorough market research to identify prospective customers and develop tailored sales pitches.
- Participated in ongoing professional development to enhance expertise in the residential sales field.
- Developed strong relationships with clients for repeat business, providing exceptional customer service and support.
- Utilized CRM software to efficiently track leads, sales activities, and client communications.
- Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their purchase decision.
- Cultivated a referral network of satisfied clients, leading to increased business opportunities and sustained revenue growth.
- Exceeded monthly sales goals consistently by employing proactive prospecting methods and maintaining a robust pipeline of leads.
- Maintained detailed knowledge of industry trends and competitor offerings, adapting sales tactics accordingly.
- Expanded territory coverage by actively seeking out new opportunities and establishing connections within the community.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
Master Color and Stylist
Salons
04.1986 - 12.2012
- Built my career to the heights of Master color and stylist
- Built a solid clientele with new clients from referral and word of mouth
- Recommended and sold product
- Managed and educated other stylist sharing my knowledge and experience to grow the clientele base of the salon
- Worked on a cruise line providing beauty services to passengers aboard
- Worked with many different people from around the world, which in turn gave me international insight
Education
Cosmetology -
Heights Beauty College
04.1986
Degree -
MANZANO HIGH SCHOOL
05.1884
Skills
- Ethical
- Knowledgeable
- Organized
- Reliable and punctual
- Listening skills
- Team Player
- Teamwork and collaboration
- Exceptional customer service
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Customer needs assessment
- POS system operation
- Upselling
- Professional demeanor
- Sales training
- Payment processing
- Building rapport
- Product promotions
- Relationship selling
Accomplishments
- Continuously exceeded monthly quotas
- Centurion Club several years in a roll
- Built relationships with National Home Builders
- Partnership with Abrazo Homes
- On Membership Committee for Business Networking International
- Built solid relationships with realitors
Timeline
Sales Associate
Safe Haven Security Services
01.2024 - 05.2024
Cook Manager
Historical Lobo Theater
04.2023 - 12.2023
Sales Design Manager
Home Security Systems/ICSS
10.2022 - 04.2023
Sales and Marketing
Fundaxi
04.2022 - 10.2022
Residential Sales Representative
ADT Security Systems
03.2013 - 11.2020
Master Color and Stylist
Salons
04.1986 - 12.2012
Degree -
MANZANO HIGH SCHOOL
Cosmetology -
Heights Beauty College
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