Deborah Palmer

Sorted packages,removed from conveyer belt and placed on rack.Stowed packages in designated bags and sorted bags and boxes onto rolltainer to be picked up by delivery drivers

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff to enhance customer service skills and operational efficiency.
• Analyzed sales data to identify trends, optimizing inventory management for improved profitability.
• Implemented visual merchandising strategies to enhance product displays and drive sales growth.
• Coordinated employee scheduling to optimize labor costs while maintaining service quality.
• Led initiatives to streamline processes, resulting in enhanced workflow efficiency across the store operations.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Increased sales through effective merchandising strategies and targeted promotions.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
• Managed multiple tables efficiently during peak hours, maintaining high service standards.
• Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
• Trained new servers on restaurant protocols, enhancing team performance and service quality.
• Oversaw daily operations, coordinating dining room flow and optimizing guest experiences.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.