Deborah Petersen

• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Greeted customers at counter to fulfill requests and answer questions.
• Delivered exemplary customer service to guests, even in peak business periods to promote retention.

Unloaded packages with care and placed in proper staging area.

• Assisted other team members in navigating large loads.
• Unloaded items and goods from trucks into main storage area for transfer to shelves.
• Sorted and properly arranged items.

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Modified, updated and processed existing policies.

• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
• Notified insurance agents and accounting departments of policy cancellations and changes.

• Performed cleaning and organization duties.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Managed financial operations for household of 4 members.

• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Supervised supplies in inventory and submitted reorder requests.