Deborah Petersen
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, and a willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Doordasher
Self-employed
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Store Manager
Dollar General
05.2015 - 01.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate of Arts - Psychology
University of Toledo
Toledo, OH05.2012
Associate of Arts - Psychology
Terra State Community College
Fremont, OH05.2010
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Decision-Making
- Active Listening
- Critical Thinking
Timeline
Doordasher
Self-employed
03.2022 - Current
Store Manager
Dollar General
05.2015 - 01.2021
Associate of Arts - Psychology
University of Toledo
Associate of Arts - Psychology
Terra State Community College