Deborah Pettit
Westminster,Colorado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Inside Chef Seafood Specialist
What Chefs Want -Creation Gardens
10.2021 - Current
- Maintained high-quality standards by rigorously inspecting incoming shipments and ensuring proper storage conditions for all products.
- Collaborated with team members to streamline operational processes, resulting in improved efficiency and productivity within the department.
- Developed innovative marketing strategies to promote seasonal offerings and drive sales growth during peak periods.
- Supported overall store performance by collaborating with other departments, participating in cross-functional initiatives as needed.
- Consistently met or exceeded departmental performance targets through effective planning, execution, monitoring, and adaptation of work processes.
- Implemented quality control measures that resulted in a reduction of customer complaints related to product freshness or taste issues.
Customer Service Representative
Freshpoint
06.2021 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Representative
Colorado Barricade
09.2020 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Account Executive
Santa Monica Seafood
03.2010 - 03.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Attended networking events to build relationships and identify sales opportunities.
- Serviced accounts and proposed new products and services to maximize revenue.
Outside Sales Representative
FoodCraft Coffee Services
06.2005 - 05.2010
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Account Executive
Culinary Specialties
05.2009 - 03.2010
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Bakery Manager
Sam's Club
06.2000 - 05.2009
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained and controlled inventory of baked goods.
- Monitored inventory levels and identified opportunities for cost savings.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Associate of Arts - General
East Los Community College
Monterey Park06.1984
Skills
- Customer Care
- Control Costs
- Procurement Operations
- Departmental Support
- Inventory Management
- Consultative Sales Approach
- Complex Problem-Solving
- Customer Order Fulfillment
- Critical Thinking
- Budgetary Reviews
Timeline
Inside Chef Seafood Specialist
What Chefs Want -Creation Gardens
10.2021 - Current
Customer Service Representative
Freshpoint
06.2021 - 10.2021
Customer Service Representative
Colorado Barricade
09.2020 - 05.2021
Account Executive
Santa Monica Seafood
03.2010 - 03.2020
Account Executive
Culinary Specialties
05.2009 - 03.2010
Outside Sales Representative
FoodCraft Coffee Services
06.2005 - 05.2010
Bakery Manager
Sam's Club
06.2000 - 05.2009
Associate of Arts - General
East Los Community College
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