Deborah Richards

Admin and Office Specialist III

Old Dominion Uniiversity

10.2010 - 12.2022

Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
Assisted in the preparation of presentations and reports, employing advanced formatting skills for increased readability and impact.
Increased accuracy in financial recordkeeping by diligently reconciling expense reports and tracking budget expenditures.
Contributed to successful project completion by collaborating with colleagues on various administrative tasks as needed.
Provided clerical support to company employees by copying, faxing, and filing documents.
Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
Responded to inquiries from callers seeking information.
Expedited document processing by developing and implementing a consistent document review procedure.
Input data into spreadsheets and databases.
Compiled and analyzed data to produce reports.
Assisted with onboarding of new employees.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Provided customer service to employees regarding payroll inquiries and issues.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Resolved payroll discrepancies quickly and successfully.
Created new hire and termination documents for payroll.
Maintained strict confidentiality of all payroll information and records.
Managed payroll data entry and processing for 1250 employees to comply with predetermined company guidelines.
Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
Led training sessions for department staff on new payroll software, enhancing team efficiency and reducing reliance on external technical support.
Oversaw accurate processing of special payroll situations, such as bonuses, terminations, and leaves of absence, maintaining strict adherence to policies.
Performed data entry tasks and maintained accurate records of employee payroll information.
Tracked employee vacation, sick and personal time.
Updated employee files with new details such as changes in address or salary levels.

Summary

Overview

Work History

Player Services Representative

Admin and Office Specialist III

Skills

Timeline

Player Services Representative

Admin and Office Specialist III

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