Job Search Status
Open to workDesired Job Title
senior customer qualification specialist OwnerWork Type
Full TimeLocation Preference
HybridLocation: Las Vegas, NV
Open to relocation: No
Open To Work
Deborah Robb
Las Vegas,NV
Work Preference
Summary
Highly skilled Qualification Specialist with broad experience in evaluating qualifications, validating credentials, and ensuring compliance with industry standards. Possess strong analytical skills as well as adeptness in managing complex workflows and multitasking. Notable impact includes streamlining processes, reducing errors, and enhancing efficiency in previous roles. Strengths lie in problem-solving, communication, teamwork, and adaptability to change.
Overview
26
26
years of professional experience
6018
6018
years of post-secondary education
Work History
senior customer qualification specialist
Apria Healthcare
Las Vegas, Nevada
12.2011 - Current
- Currently Sr representative processing oxygen orders on the special System Agreement Team which has specialized preferred provider legal contracts with hospitals nationwide .. maintaining specialized knowledge of current industry practices.
- Training new hires
- Experience requesting authorizations in billing, working with insurance providers, and Dr's office's to obtain patients necessary documents to ensure patients have proper documents and we will be reimbursed accordingly for services provided.
- Experience on the elite System Agreement Team as a senior representative and trainer for over 4 years processing Oxygen and DME orders nationwide.
- Multi tasking quickly, and effectively.
- Verify insurance and qualify documentation with Insurance to process our patients order from the hospital in a timely manner following Apria's best practices guidelines. Medicare Certified.
- Evaluated patient qualifications for home healthcare services.
Owner
Christmas in Sedona
Sedona, AZ
01.2000 - 01.2005
- Managed all daily operations of a small business in the tourist area of uptown Sedona.
- Purchased all inventory, designed all window, and store displays.ran daily operations . Purchasing and banking .
Education
Diploma - Medical Billing & Coding
Lamson College
Tempe, AZMaster’s of Business Administration -
California Coast University
Santa Ana, CABachelor’s of Science - Business Administration
California Coast University
Santa Ana, CASkills
- Business Leadership
- Working with the public
- Financial
- Accounting
- Daily operations
- Volunteering for the BLM 3 years
Community service
- Volunteer for 3 years at Red Rock Canyon National Conservation Area. Trail maintenance and evasive plant removal . Canyon clean up and graffiti removal.
Timeline
senior customer qualification specialist
Apria Healthcare
12.2011 - Current
Owner
Christmas in Sedona
01.2000 - 01.2005
Diploma - Medical Billing & Coding
Lamson College
Master’s of Business Administration -
California Coast University
Bachelor’s of Science - Business Administration
California Coast University