Deborah Roehl
Asheville,NC
Summary
Dynamic Dental Office Manager with a proven track record at ABC Dental of Hendersonville, enhancing practice revenue through expert billing and insurance management. Skilled in dental software and patient relations, I excel in creating treatment plans and resolving concerns, boosting customer loyalty. Demonstrated leadership in staff development and workflow coordination ensures peak office efficiency.
Knowledgeable dental practice managing with robust background in managing dental offices effectively. Proven ability to streamline office operations and enhance patient satisfaction through efficient workflow management. Demonstrated expertise in team leadership and patient coordination.
Overview
39
39
years of professional experience
Work History
Dental Office Manager
ABC Dental of Hendersonville
10.2021 - 10.2024
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Dental Office Manager
Children’s Dentistry of Sturat
10.1985 - 08.2021
Education
Bachelor of Arts - Accounting
Glassboro State College
Glassboro, NJ06-1981
Skills
- Treatment Planning
- Dental software proficiency
- Schedule Management
- Insurance Billing
- Dental Office Management
- Patient Scheduling
- Patient Relations
- Payment plans
- HIPAA Compliance
- Scheduling
- Oral communication
- Employee Training
- Electronic Dental Record (EDR)
- Patient Care
- Office Administration
- Medical Records Management
- Inventory Management
- Workflow Coordination
- Appointment Coordination
- Infection Control
- Office meetings
- Regulatory Requirements
- Non-conformance reports
- Budget Management
- Computer Skills
- Scheduling and Coordinating
- Customer Service
- Teamwork and Collaboration
- Professional and Courteous
- Negotiation and Conflict Resolution
- Customer Relationship Management
- Hiring and Training
- Staff Management
- Problem Resolution
- Staff Development
- Financial Management
Timeline
Dental Office Manager
ABC Dental of Hendersonville
10.2021 - 10.2024
Dental Office Manager
Children’s Dentistry of Sturat
10.1985 - 08.2021
Bachelor of Arts - Accounting
Glassboro State College
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