Deborah Rolland
Amarillo,TX
Summary
Experienced professional caregiver with a compassionate and personalized approach. Collaborative, reliable, and adaptable to meet evolving needs. Proficient in medication administration, assisting with daily living activities, and creating a safe and supportive environment. Recognized for empathy, patience, and effective communication skills.
Overview
24
24
years of professional experience
Work History
Senior Caregiver
Ruby Slippers
09.2018 - 08.2024
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
Caregiver
Visiting Angels
07.2015 - 09.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support nutritional needs.
Massage Therapy
Seventh Healing (Self-employed)
08.2014 - 12.2016
- Deep tissue, relaxation, Critz therapy, chair massage.
- Enhanced client satisfaction by providing customized massage therapy sessions tailored to individual needs.
- Assisted clients in understanding benefits of massage therapy as part of their overall wellness plan.
- Managed symptoms through non-pharmacological interventions such as massage therapy and relaxation techniques when appropriate.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Office Manager
St. Andrew’s Episcopal School
07.2008 - 08.2014
- Front desk customer service, answering phones, copying, filing, running errands when required, data entry, etc.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Caregiver
Texas Panhandle Mental Health and Mental Retardation
09.2007 - 01.2008
- Help clients with activities of daily living; preparing meals, reminding clients to take meds, helping with bathing and dressing, transport to work and appointments.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
- Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Pharmacy Tech II
Baptist Saint Anthony’s Hospital
12.2002 - 12.2006
- Dispense medication for orders, fill medication carts for each hospital floor. Make IV bags and compounding medications.
- Trained staff members on conducting events and following safety procedures.
- Patient billing for prescriptions dispensed
- Helping pharmacist with orders, calls, restocking and any needs in pharmacy.
Vet Assistant
Bandfield Pet Hospital
05.2000 - 12.2000
- Vital signs on animals, prep animals for procedures, assist veterinarian with procedures and surgeries.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
Education
Studies in massage therapy - Massage Therapy
ACE Massage School
Amarillo, TX05.2007
Studies in Biology -
South Plains College
Levelland, TX05.1998
High School Diploma -
Dalhart High School
Dalhart, TX05.1987
Skills
- Personal Hygiene Assistance
- Compassionate Care
- Medication Reminder
- Housekeeping tasks
- Toileting support
- Bathing Assistance
- Mobility support
- Grooming help
- Behavior redirection
- End of life care
- Medical appointment coordination
- Transportation Services
- Incontinence care
Mainworkskills
Assist clients with ADL, cooking, transferring, assist with walking, laundry, hospice care, Data Entry, MS Word, MS Excel, billing, inventory, stocking, documentation, filling, Multi Phone Lines, creating solutions to customer/client needs
Personal Information
Total Experience: I have 25 years experience in home healthcare; as well as other healthcare and office manager work experience.
References
- Pam Kirby PHD, Psychiatric, 806-468-7980
- Merlyn Hollis, Dental Hygienist, 806-290-8828
- Randy Welling, Electrician, 806-433-4448
Timeline
Senior Caregiver
Ruby Slippers
09.2018 - 08.2024
Caregiver
Visiting Angels
07.2015 - 09.2018
Massage Therapy
Seventh Healing (Self-employed)
08.2014 - 12.2016
Office Manager
St. Andrew’s Episcopal School
07.2008 - 08.2014
Caregiver
Texas Panhandle Mental Health and Mental Retardation
09.2007 - 01.2008
Pharmacy Tech II
Baptist Saint Anthony’s Hospital
12.2002 - 12.2006
Vet Assistant
Bandfield Pet Hospital
05.2000 - 12.2000
Studies in Biology -
South Plains College
High School Diploma -
Dalhart High School
Studies in massage therapy - Massage Therapy
ACE Massage School
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