Summary
Overview
Work History
Education
Skills
Licenses
Timeline
AssistantManager

Deborah Rosales

Phoenix,Arizona

Summary

Retired professional seeking a part-time position. I have a robust background in building and maintaining customer/client relationships. I have excellent communication and interpersonal skills. I have extensive experience with presenting insurance benefits and educating clients so they understand their benefits and how to use them.

Overview

42
42
years of professional experience

Work History

Account Manager

Employers Dental Services/Principal Dental
06.2002 - 08.2022

Responsible for 400+ Group Dental Insurance clients. Responsibilities included:

- Presenting plan options to potential clients

- Negotiating rates

- Client retention

- Problem resolution

- Presenting Plan Benefits to client employees

- Educating employees about plan benefits

- Attending Open Enrollment Meetings

- Calculating & Presenting renewals

- Financial Reporting

Office Manager

J. Michael Jones DDS
03.1999 - 04.2002

Managed a small dental practice. Responsibilities included:

- Insurance billing & Collections

- Creating & Presenting patient treatment plans

- Payroll


Business Office Manager

Maricopa Medical Center
04.1980 - 03.1999

Held various jobs with increasing responsibility over 18 years. My last position was Business Office Manager where I was responsible for 100+ employees. My responsibilities included:

- The Accounts receivable for the hospital

- Budgeting/Financial Reporting

- Process Improvement of everyday operations

- New system implementation


Education

No Degree - Business Administration And Data Processing

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ
07.1977

Skills

    - Communication & Collaboration

    - Presentation and Education

    - Client Retention

    - Problem Resolution

Licenses

Insurance Producer # 7307555

Accident & Health or Sickness since 6/7/2002

Life since 1/3/2006

Timeline

Account Manager

Employers Dental Services/Principal Dental
06.2002 - 08.2022

Office Manager

J. Michael Jones DDS
03.1999 - 04.2002

Business Office Manager

Maricopa Medical Center
04.1980 - 03.1999

No Degree - Business Administration And Data Processing

Maricopa Community Colleges - Gateway Community College
Deborah Rosales