Deborah Rota
Middleborough,MA
Summary
Reliable employee seeking a medica/hospital related position. Offering excellent communication and good judgment.
Overview
37
37
years of professional experience
Work History
Medical Practice Assistant
Debora LaMonica, M.D.
South Yarmouth, MA
01.2018 - 05.2020
- Communicated pertinent information to clients via phone, email and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Reviewed case files and reported case progress to clients.
- Revised and finalized letters, briefs and memos.
Clinical Coordinator
Carney Hospital
Boston, MA
01.1992 - 05.2016
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implement new policies and educate staff on changes.
- Developed and adjusted work schedules for [Type] staff.
- Supervised and managed daily activities of clinical team consisting of [Number] physicians, nurses and support staff.
Administative Assistant
Caritas Carney Hospital
Boston, MA
05.2005 - 03.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Organized weekly staff meetings and logged minutes for corporate records.
Executive Assistant to the Vice President
New England Deaconess Hospital
Boston, MA
09.1975 - 09.1984
- Supplied sales and marketing support to sales force of [Number] sales reps.
- Organized and coordinated conferences and monthly meetings.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed and reviewed filing and office systems.
- Took notes and dictation at meetings.
- Created and managed office systems to efficiently deal with documentation.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate of Science - Medical Secretarial Sciences
Massachusetts Bay Community College
Wellesley Hills, MA06.1975
Skills
- Administrative Duties
- Filing System Organization
- Correspondence and Legal Forms Drafting
- Medical Histories and Vital Statistics
- Clerical Support
- Nursing Assistance
- Patient Engagement
- Patient Interviews
- Patient Medical Histories
- Office Management
- Writing and Editing
- Answering Questions
- Reminder Calls
- Patient Intakes
- Compassionate Care
- Exceptional Telephone Etiquette
Additional Information
I am also trained as a Domestic Violence Advocate in the Emergency Room at Carney Hospital. I worked many years in an inner city Domestic Violence Clinic and have worked closely with abused persons.
Timeline
Medical Practice Assistant
Debora LaMonica, M.D.
01.2018 - 05.2020
Administative Assistant
Caritas Carney Hospital
05.2005 - 03.2006
Clinical Coordinator
Carney Hospital
01.1992 - 05.2016
Executive Assistant to the Vice President
New England Deaconess Hospital
09.1975 - 09.1984
Associate of Science - Medical Secretarial Sciences
Massachusetts Bay Community College
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