Deborah Sanchez
Dallas,GA
Summary
Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
15
15
years of professional experience
Work History
Recruiter
Axcess Staffing Services
07.2023 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed recruiting strategies to identify qualified candidates and build network.
Multi-Store Leader
Talk More Wireless
01.2023 - 07.2023
- Coordinated operational processes to ensure smooth functioning of all locations under my leadership.
- Mentored staff members for career development opportunities within the organization.
- Collaborated with corporate partners to execute promotional events driving customer engagement and sales growth.
- Oversaw recruiting efforts to attract top talent, maintaining high retention rates among staff across stores managed by me.
- Built customer loyalty and retention by delivering excellent shopping experiences.
District Manager
Parkwireless
09.2012 - 12.2022
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Supervised 16 locations to enforce high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held meetings with director to identify techniques to overcome sales obstacles.
Assistant Manager
Piercing Pagoda
06.2012 - 12.2012
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Store Manager
Phone Star, Inc.
02.2011 - 06.2012
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Boosted customer satisfaction levels through attentive service, timely resolution of issues, and personalized recommendations.
Customer Service Manager
Walmart
07.2009 - 01.2011
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
High School Diploma -
Escuela Luis Munoz Rivera
Aguadilla, PRSkills
- Talent Acquisition
- Recruitment
- Team Collaboration
- New Hire Training
- Bilingual
- Sales Techniques
- Reliability
- Decision-Making
- Multitasking
- Interpersonal Skills
- Problem-solving abilities
- Marketing
Timeline
Recruiter
Axcess Staffing Services
07.2023 - Current
Multi-Store Leader
Talk More Wireless
01.2023 - 07.2023
District Manager
Parkwireless
09.2012 - 12.2022
Assistant Manager
Piercing Pagoda
06.2012 - 12.2012
Store Manager
Phone Star, Inc.
02.2011 - 06.2012
Customer Service Manager
Walmart
07.2009 - 01.2011
High School Diploma -
Escuela Luis Munoz Rivera
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