Deborah Saunar
BOTHELL,WA
Summary
Results-driven professional with extensive experience at Delta Dental of Washington, specializing in data quality management and analytics. Proven track record in enhancing operational performance through effective problem-solving and collaboration. Skilled in SQL and committed to ensuring data integrity, leading to improved efficiency and compliance across multiple projects.
Overview
26
26
years of professional experience
Work History
Senior Provider Data Steward & NPF Coordinator
Delta Dental of Washington
11.2024 - Current
- Ensured data integrity by validating and cleansing datasets to meet organizational standards.
- Collaborated with cross-functional teams to identify data quality issues and implement solutions.
- Streamlined data management processes for improved efficiency and accuracy.
- Conducted regular audits of datasets to ensure adherence to established standards and guidelines.
Business Intelligence Analyst & NPF Coordinator
Delta Dental of Washington
09.2021 - 11.2024
- Presented findings to stakeholders, translating data insights into actionable recommendations.
- Conducted root cause analysis to drive improvements in operational performance.
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
Business Systems Analyst & NPF Coordinator
Delta Dental of Washington
01.2012 - 09.2021
- Analyzed business requirements to enhance system functionality and user experience.
- Collaborated with stakeholders to gather and document system specifications.
- Facilitated training sessions for end-users on new system features and updates.
- Evaluated existing systems for compliance, performance, and alignment with business goals.
Provider Data Analyst
Delta Dental of Washington
01.2007 - 01.2012
- Analyzed provider data to ensure accuracy and compliance with industry regulations.
- Conducted regular audits of provider data to identify discrepancies and implement corrective actions.
Provider Services Supervisor
Delta Dental of Washington
01.2006 - 01.2007
- Established clear objectives for staff, fostering accountability and resulting in higher quality service delivery.
- Managed escalated provider issues, facilitating resolutions that aligned with organizational goals and enhanced relationships.
Provider Service Representative
Washington Dental Service
01.2004 - 01.2006
- Facilitated resolution of provider inquiries, ensuring timely and accurate responses.
- Increased efficiency by accurately entering provider data into company systems and databases.
Customer Service Representative
Washington Dental Service
07.1999 - 01.2004
- Assisted customers with inquiries, providing accurate information and solutions.
- Adapted quickly to new procedures, ensuring smooth transitions during system updates.
Education
SQL Certification - SQL
Bellevue College
Bellevue, WA07-2010
Business Administration - Business Administration And Management
Clover Park Technical College
Lakewood, Washington, WA07-1997
High School Diploma -
Clover Park High School
Lakewood06-1991
Skills
- Data quality management
- Data validation
- Data migration
- Data analytics
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Reliability
- Decision-making
- Self motivation
- Requirements gathering
- Microsoft SQL server
Timeline
Senior Provider Data Steward & NPF Coordinator
Delta Dental of Washington
11.2024 - Current
Business Intelligence Analyst & NPF Coordinator
Delta Dental of Washington
09.2021 - 11.2024
Business Systems Analyst & NPF Coordinator
Delta Dental of Washington
01.2012 - 09.2021
Provider Data Analyst
Delta Dental of Washington
01.2007 - 01.2012
Provider Services Supervisor
Delta Dental of Washington
01.2006 - 01.2007
Provider Service Representative
Washington Dental Service
01.2004 - 01.2006
Customer Service Representative
Washington Dental Service
07.1999 - 01.2004
SQL Certification - SQL
Bellevue College
Business Administration - Business Administration And Management
Clover Park Technical College
High School Diploma -
Clover Park High School
2020 CEO Innovation Award
In 2020, I received the CEO Innovation Award from Mark Mitchke for developing an automated way of performing TIN Changes with our new Provider Reimbursement Methodology, called Rungs.