Deborah Saunders
Justice,IL
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
4
4
years of professional experience
Work History
Medical Receptionist (Part-Time)
Vision Source
08.2016 - 11.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Invoiced patients accurately in line with charging guidelines.
- Completed patient referrals to other medical specialists.
- Helped patients complete necessary medical forms and documentation.
- Printed prescription requests and queries in compliance with practice protocol.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Medical Billing And Coding
DeVry University
Downers Grove, IL03.2024
Skills
- Medical Records Management
- Electronic Medical Record
- Critical Thinking
- Patient Data Processing
- Patient Callbacks
- Call Transfers
- EMR Systems
- Front Desk Operations
- Records Maintenance
- Information Assurance
- Account Management
- HIPAA Guidelines
- Reminder Calls
- Medical Information Software
- Checking Patient Details
- Patient Scheduling
- Typing and Filing
- Petty Cash Management
- Co-Payment Collection
- Insurance Verification
- Patient Eligibility Requirements
- Inventory Oversight
- Organization and Time Management
- Answer Telephones
- Payment Scheduling and Collection
- Adaptable and Flexible
Timeline
Medical Receptionist (Part-Time)
Vision Source
08.2016 - 11.2020
Medical Billing And Coding
DeVry University