Deborah Schoettlin

• Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
• Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
• Increased revenue with targeted upselling of high-margin menu items during peak dining hours.

Supervisor for night and weekend shifs

• Maximized revenue potential by identifying and resolving under-billed accounts.
• Increased efficiency within the department by automating routine processes using specialized software tools.
• Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
• Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
• Continuously updated billing policies and procedures, ensuring that the department remained agile in response to evolving business needs.
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
• Worked with multiple departments to check proper billing information.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.

• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Took care of customers - for rental of bowing shoes for bowling.
• prepared and sold food and drinks to costomer.
• general clean up of work and customer area.

• Enhanced office organization with regular maintenance of files, records, and supplies inventory.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary. To arrange and set up tours with groups to visit the military post.
• Interacted with customers by phone, email, or in-person to provide information. Provided support on news paper.(transporting copy to printer and doing the Rambling Sam section of the paper)