Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Deborah Shapiro

Somerville,MA

Summary

Encouraging Volunteer Literacy Tutor with Seven years of experience. Adept at following detailed curricula and collaborating with teachers to help students improve their fluency and comprehension skills.


Successful at both individual and group tutoring experience with extensive knowledge of phonics instruction.Literacy Tutor with seven years of dedicated tutoring experience. Dedicated to ensuring student success through comprehensive literacy coaching and mentorship. Solutions-oriented worker with a commitment to working closely with teachers. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.


Skilled Mental Health Technician with Master's degree and extensive mental health services background. Supported numerous patients in large residential treatment facilities and played key role in Achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

10
10
years of professional experience

Work History

Literacy Tutor

Literations, Inc
10.2017 - 07.2023
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Developed methods to motivate and engage students in learning.
  • Monitored student progress and provided feedback and support.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Encouraged students to find things to read individually to increase reading interest.
  • Motivated students with accurate feedback and positive reinforcement.

Sales Associate

Kohls Department Store
09.2013 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Master Of Education - Counseling Psychology

Cambridge College-
Cambridge, MA
06.2006

Bachelor Of Music - Vocal Performance

University of Massachusetts - Amherst, MA
Amherst
06.1981

Skills

  • Literacy Strategies
  • Individual and Group Coaching
  • Positive Reinforcement Strategies
  • Phonics Mastery
  • Fluency Assessments
  • Individual Lessons
  • Literacy Support
  • Active Listening
  • Building Rapport and Trust
  • Promote Learning
  • Inspiring Love of Learning
  • Student-Parent-Teacher Collaboration
  • Encouraging and Motivating Students

Awards

Making a Difference

Going above and beyond the call of duty

Exceptional Professional Sercvice

Timeline

Literacy Tutor

Literations, Inc
10.2017 - 07.2023

Sales Associate

Kohls Department Store
09.2013 - 09.2017

Master Of Education - Counseling Psychology

Cambridge College-

Bachelor Of Music - Vocal Performance

University of Massachusetts - Amherst, MA

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Deborah Shapiro