Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Deborah Shawver

Franklin

Summary

Service-oriented General Manager with 20+ years experience focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Overview

26
26
years of professional experience

Work History

General Manager

Wendys
04.2022 - Current

Hiring, recruiting, inventory control, training, labor control. scheduling. I am responsible to run the business and keep all things in order. Maintain brand standards with consistent scores in the 90's.

General Manager

Burger King
11.2021 - 02.2022
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day. Scheduling and training of over 40 employees. Maintained Brand Standards with A scores consistently.

General Manager

Arby's Restaurant
10.2018 - 11.2021
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Led employee evaluations with constructive feedback to boost performance.
  • Delegated work to staff, setting priorities and goals.

Assistant Manager

Burger King
08.2014 - 10.2018
  • Recruited and trained new employees to meet job requirements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.

Owner/Operator

Gemstone Computers
06.1999 - 01.2011
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Associate of Arts -

Miami University
05.2013

Skills

  • Supervision and Training
  • Performance Improvements
  • Staff Scheduling
  • Hiring and Onboarding
  • Staff Development
  • Performance Evaluation and Monitoring
  • Employee Motivation
  • Recruitment and Hiring
  • Quality Assurance

Education and Training

other

Timeline

General Manager

Wendys
04.2022 - Current

General Manager

Burger King
11.2021 - 02.2022

General Manager

Arby's Restaurant
10.2018 - 11.2021

Assistant Manager

Burger King
08.2014 - 10.2018

Owner/Operator

Gemstone Computers
06.1999 - 01.2011

Associate of Arts -

Miami University