- Music
- Dancing
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Baking
- Growing herbs, vegetables, or fruits in home gardens
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Artificial Intelligence (AI) and Machine Learning
- Personal Development and Self-Improvement
Deborah Siller-Morales
San Antonio,TX
Summary
Dynamic and detail-oriented Review Writer with a proven track record at Amazon, excelling in creative writing and audience engagement. Leveraged strong research skills to produce captivating, SEO-optimized content that enhanced online visibility. Recognized for exceptional storytelling and the ability to tailor tone to resonate with diverse audiences.
Overview
30
30
years of professional experience
Work History
Review Writer: 1099-NEC
Amazon
10.2022 - 03.2023
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Enhanced online visibility for clients by crafting SEO-optimized content, integrating keywords seamlessly into engaging articles.
- Tailored writing style and tone to match various clients' brand voices, enhancing their connection with target audiences.
- Researched and wrote news stories, articles and reviews for online publications.
- Studied and commented on current news and trends.
Inbound Teleservices Agent
Alorica: Formerly West TeleServices
03.1993 - 03.2019
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Education
No Degree - English
The University of Texas At San Antonio
San Antonio, TXNo Degree - Journalism/Communications
SAC: San Antonio College
San Antonio, TXSkills
- Creative writing
- Grammar usage
- Research
- Content creation
- Idea brainstorming
- Effective writing
- Content editing
- Exceptional storytelling
- Fact-checking
- Audience engagement
- Excellent grammar
- Compelling headlines
- Persuasive writing
- Excellent spelling skills
- Website copy
- Attention to detail
- Critical thinking
- Article writing
- Editing and proofreading
- Research writing
- Originality and creativity
- Creative thinking
- Clear communication
- Accuracy and precision
- Essay writing
- Articulate communications
- Tone and language variations
Email communication
Adaptability and flexibility
Dependability and cooperation
Interests
Timeline
Review Writer: 1099-NEC
Amazon
10.2022 - 03.2023
Inbound Teleservices Agent
Alorica: Formerly West TeleServices
03.1993 - 03.2019
No Degree - English
The University of Texas At San Antonio
No Degree - Journalism/Communications
SAC: San Antonio College
Similar Profiles
Gayathri VGayathri V
CS Associate at AmazonCS Associate at Amazon
Veronica HilbyVeronica Hilby
Trainer at AmazonTrainer at Amazon
Jedidia TambuJedidia Tambu
Agent de production at AmazonAgent de production at Amazon
Juan NietoJuan Nieto
Warehouse Laborer at AmazonWarehouse Laborer at Amazon
Jack WardJack Ward
Front Desk Staff Member at VP Racing FuelsFront Desk Staff Member at VP Racing Fuels