Professional with significant experience in financial compliance and strong analytical skills. Adept at identifying and mitigating risks, ensuring regulatory adherence, and conducting thorough investigations. Known for effective team collaboration, adaptability, and delivering consistent results. Expertise in regulatory frameworks, transaction monitoring, and risk assessment. Reliable and proactive in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vice President/Branch Manager
Flagstar Bank
04.2025 - Current
Managed financial performance across branch operation, driving growth in deposits, loans and non-interest income.
Oversaw daily financial transactions and ensured accurate execution of monetary activities, leveraging strong attention to detail and operational controls.
Implemented risk management and compliance protocols, AML compliance, CTRs, SARs, auditing fraud management and maintaining adherence to regulatory policies and ensuring audit readiness.
Delivered comprehensive coaching and training on financial systems and internal controls, improving process accuracy, vendor management and client payment workflows.
Analyzed and resolved operational issues including discrepancies in accounts, payment timing, and customer disputes.
Executed data-driven decision-making using financial tools and reporting systems to optimize cash flow and financial performance.
Fostered cross-functional collaboration with internal partners to improve processing efficiency and client satisfaction, including but not limited to fraud prevention, suspicious activity reporting and investigations, and pending AML training/certification.
Led talent development and performance management, ensuring alignment with company policy and finance department standards.
Private Client Banker
JPMorgan Chase
02.2024 - 04.2025
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Maintained in-depth product and service knowledge for well-informed customer advice.
Analyzed customers' financial information to deliver personalized account guidance.
CTR, SAR, AML compliance and reporting/investigations and fraud prevention
Vice President/Branch Manager
JPMorgan Chase
12.2019 - 02.2024
Managed financial performance across branch operation, driving growth in deposits, loans and non-interest income, directly aligning with financial reporting and reconciliation in AR/AP functions.
Oversaw daily financial transactions and ensured accurate execution of monetary activities, leveraging strong attention to detail and operational controls.
Implemented risk management and compliance protocols, maintaining adherence to regulatory policies and ensuring audit readiness. CTR and SAR filing and investigation, AML compliance, pending AML certification, and fraud prevention
Delivered comprehensive coaching and training on financial systems and internal controls, improving process accuracy, vendor management and client payment workflows.
Analyzed and resolved operational issues including discrepancies in accounts, payment timing, and customer disputes.
Executed data-driven decision-making using financial tools and reporting systems to optimize cash flow and financial performance.
Fostered cross-functional collaboration with internal partners to improve processing efficiency and client satisfaction.
Led talent development and performance management, ensuring alignment with company policy and finance department standards.
Ryder Management Trainee
Ryder Transportation
03.2019 - 12.2019
Managed full-cycle customer billing and payments for rental assets, ensuring accuracy in invoicing, timely collections, and proper allocation of payments.
Reconciled customer accounts by investigating and resolving payment discrepancies, disputes, and chargebacks—supporting strong AR practices.
Oversaw vendor and maintenance-related expense tracking for vehicle fleet, aligning AP responsibilities with operational cost controls.
Collaborated with internal teams to streamline payment processing and improve cash flow by proactively following up on outstanding balances.
Maintained detailed documentation of financial transactions and customer correspondence to support audit and compliance standards.
Sr. Compensation Analyst
Reliance Standard Life Insurance Company
05.2017 - 03.2019
Performed detailed reconciliation of general ledger accounts, supporting the accuracy and integrity of both accounts payable and accounts receivable functions.
Conducted bi-monthly audits exceeding $10 million in compensation-related disbursements, ensuring compliance with internal controls and identifying discrepancies in financial records.
Posted and reviewed journal entries and adjustments in accordance with GAAP, supporting monthly close and reporting processes.
Developed and implemented standardized operating procedures (SOPs) to improve efficiency and accuracy in payment processing and receivables tracking.
Resolved complex compensation and billing issues for internal departments and external clients, reinforcing strong customer and vendor relationships.
Partnered with internal and external auditors to ensure accurate and timely audit preparation and compliance with all relevant financial regulations.
Education
Master of Science - Business Administration And Management
University of Maryland
05-2015
Bachelor of Science - Business Management
Rowan University
05-2011
Skills
Portfolio optimization
KYC / CTR / SAR filings
FinCen Compliance
Corporate communications
Financial Auditing & Reporting Tools
CRM & Client Management Software
ACH/Wire Processing
SOX Compliance
Attention to Detail, Time Management
Enhanced due diligence
Transaction monitoring
Internal auditing
OFAC Compliance
Compliance training
AML investigations and auditing
Internal controls
Regulatory reporting
Certification
FINRA Securities Industry Essentials
FINRA Series 6
Notary Public
Pending AML Certification
Timeline
Vice President/Branch Manager
Flagstar Bank
04.2025 - Current
Private Client Banker
JPMorgan Chase
02.2024 - 04.2025
Vice President/Branch Manager
JPMorgan Chase
12.2019 - 02.2024
Ryder Management Trainee
Ryder Transportation
03.2019 - 12.2019
Sr. Compensation Analyst
Reliance Standard Life Insurance Company
05.2017 - 03.2019
Bachelor of Science - Business Management
Rowan University
Master of Science - Business Administration And Management