Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Deborah S. Oquinn

Lebanon

Summary

Administrative assistant with expertise in customer relations and proven ability to thrive in fast-paced environments. Detail-oriented and decisive, equipped with strong multitasking skills and sound judgment. Experienced in delivering timely and accurate clerical support in high-volume office settings. Proficient in managing office supplies, paperwork, and project requirements with minimal oversight.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Administrative Assistant

3B Consulting Services, LLC
Lebanon
01.2017 - Current
  • Answer telephones arrange meetings between ownership and major clients. Book Flights.
  • Assistant HR Manager - Set up files for new employees. Enroll into Health, Dental, Vision and Life Insurance.
  • Maintain Employee Hours for payroll and track vacation employees.
  • Maintain a detailed database of company fleet, maintenance files and equipment.
  • Assist Finance Manager in the day-to-day tasks.
  • Maintain Data Base tracking the records and file electronic reports for Subsidiary Companies
  • Reconcile and Balance Employee Credit Card Statements
  • Serve as Supply Clerk

Customer Service/Finance Representative

Walmart
Abingdon
10.2016 - 01.2017
  • Supervise, instruct, and train fellow employees.
  • Handled the day-to-day customer request from returning merchandise, paying of bills, and wire transfers.
  • Received several email compliments to Management for Above and Beyond Customer Service.

Receptionist

Gardner, Inc.
Lebanon
01.2015 - 07.2015
  • Company Overview: (Construction Contractor)
  • General Office Procedures.
  • Set up meetings between ownership and VDOT.
  • Set up and organized the filing system.
  • Maintained Data Base tracking the day-to-day operation of company fleet and equipment.
  • Maintained Employee Hours for payroll.
  • Set up files on new employees, reviewed company policies, and conducted VDOT Flagger Certifications
  • (Construction Contractor)

Computer Aided Drafting Technician

Glenn F. Phillips & Co., PC
Abingdon
04.2007 - 12.2010
  • Worked on Proposed Gas Well location permit packages. Plotted deeds for general location purposes on proposed gas wells. Reviewed plats of land surveys conducted by other staff.
  • General Office procedures
  • Served as Company Safety Officer

Computer Aided Drafting Technician/Civil-Personal Property Dept./Billing Clerk

D.R. Price Engineering & Land Surveying
Honaker
07.1998 - 04.2007
  • Worked closely with customers and land surveyors on the surveying of private property projects.
  • Quoted Contract Prices, conducted courthouse research, set up Preliminary Plat using AutoCAD/Eagle Point Software, instructed Field personnel on scope of work to be performed, reviewed field data, completed Final Plat for client for recordation purposes to Virginia State Standards and Code.
  • Worked as a team member on Gas Well and Mining permits.
  • Input and Process daily detailed work data of all personnel. Ran and maintained Client Invoicing on a Bi-weekly Cycle and maintained a current Account Receivable Data Base for ownership review.
  • Maintained Project Database
  • General Office Procedures

Computer Aided Drafting Technician/Mine Permitting/Supply Clerk/Department Supervisor

Summit Engineering
Grundy
06.1990 - 06.1998
  • Aided as team member in the development of proposed and existing mining permits. Utilizing training in both Board and Computer Aided Drafting
  • Selected by management to oversee the drafting department.
  • Managed supply inventor
  • First woman chosen to conduct door to door Water Inventory Usage Surveys.
  • Maintained Project Database.
  • General Office Procedures

Education

Associate of Applied Science - Drafting And Design/Mine Technology

Southwest VA Community College
Cedar Bluff, VA
08-1990

Skills

  • Payroll administration
  • Database management
  • Meeting coordination
  • Employee onboarding
  • Travel arrangements
  • Financial reconciliation
  • Customer service
  • Office organization
  • Supply management
  • Record keeping
  • Multitasking and prioritization
  • Document management
  • Package routing
  • Microsoft outlook
  • Microsoft
  • Microsoft Excel
  • Spreadsheet development

Affiliations

  • Family
  • Photography
  • Community Service Event Organizer

Accomplishments

  • Graduated College with 3.7 GPA while operating a trucking business and raising a family

Certification

  • Notary Public

References

References available upon request.

Timeline

Administrative Assistant

3B Consulting Services, LLC
01.2017 - Current

Customer Service/Finance Representative

Walmart
10.2016 - 01.2017

Receptionist

Gardner, Inc.
01.2015 - 07.2015

Computer Aided Drafting Technician

Glenn F. Phillips & Co., PC
04.2007 - 12.2010

Computer Aided Drafting Technician/Civil-Personal Property Dept./Billing Clerk

D.R. Price Engineering & Land Surveying
07.1998 - 04.2007

Computer Aided Drafting Technician/Mine Permitting/Supply Clerk/Department Supervisor

Summit Engineering
06.1990 - 06.1998

Associate of Applied Science - Drafting And Design/Mine Technology

Southwest VA Community College