Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Deborah Spratling

Keller

Summary

Dynamic and compassionate professional with a proven track record at Addus Home Health, enhancing client well-being through tailored care plans and effective communication. Skilled in medication management and patient advocacy, I excel in fostering relationships and ensuring client satisfaction while maintaining confidentiality and attention to detail.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience

Work History

On Call

Keller Headstart
07.2025 - Current

Maintained workflow continuity by substituting for absent staff.

Individual Provider

Addus Home Health & CDWA
04.2003 - 09.2024
  • Enhanced client well-being through customized support.
  • Facilitated medication management for clients, ensuring adherence to prescribed regimens.
  • Developed tailored care plans in collaboration with families, fostering effective communication and understanding of client needs.
  • Tracked client progress to ensure timely interventions.
  • Coordinated with multidisciplinary teams to address complex client needs, ensuring comprehensive support services are provided.
  • Improved patient satisfaction by consistently delivering compassionate, empathetic, and reliable service.

Cook/janitor

Keller Headstart
09.2022 - 06.2024
  • Crafted nutritious meals adhering to dietary requirements for children.
  • Monitored inventory levels, ensuring availability of fresh ingredients for daily meal service.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Cashier Key Holder

Keller Store
2001 - 2004
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with product inquiries and provided exceptional service.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Processed customer transactions efficiently and accurately using point-of-sale systems.

Manager

Sweet Factory
1995 - 1998
  • Managed daily workflows to maintain optimal production levels.
  • Trained staff on safety protocols and operational procedures.
  • Streamlined operational processes by implementing effective enhancements.
  • Managed inventory to ensure timely restocking.

Assistant Manager

Keller Store
1992 - 1994
  • Oversaw store activities to uphold customer satisfaction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Oversaw daily operations to maintain store cleanliness and organization.

Courtesy Clerk

Buttreys
1988 - 1990
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Ensured store areas remained clean and organized to boost safety and accessibility.
  • Handled cash register operations accurately, processing transactions with attention to detail.
  • Supported management in implementing store promotions, contributing to increased customer engagement.
  • Handled customer complaints efficiently, increasing overall satisfaction and loyalty.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Maintained cleanliness and organization of store displays to promote a welcoming environment.
  • Resolved customer complaints promptly, improving satisfaction and retention rates.

Community Center Worker

Keller Comunity Center
1985 - 1987
  • Enhanced participant satisfaction through effective event coordination.
  • Implemented learned protocols to ensure operational compliance.

Education

High School Diploma -

Wilbur High School
Wilbur Washington

Skills

  • Professionalism and ethics
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Supportive personality
  • Childcare experience
  • Continuous improvement
  • Crisis intervention
  • Professionalism
  • Goal setting
  • Self motivation
  • Relationship building
  • Multitasking
  • Fast learner

Accomplishments

    Employee of the month working for Addus

Additional Information

I have had my niece age 14 and my newphew age 6 in my care since 2022.

Timeline

On Call

Keller Headstart
07.2025 - Current

Cook/janitor

Keller Headstart
09.2022 - 06.2024

Individual Provider

Addus Home Health & CDWA
04.2003 - 09.2024

Cashier Key Holder

Keller Store
2001 - 2004

Manager

Sweet Factory
1995 - 1998

Assistant Manager

Keller Store
1992 - 1994

Courtesy Clerk

Buttreys
1988 - 1990

Community Center Worker

Keller Comunity Center
1985 - 1987

High School Diploma -

Wilbur High School