Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Suzanne

Yoder,IN

Summary

Dynamic professional with extensive experience in customer service and team management at McDonald's. Proven ability to enhance operational efficiency and workplace safety while fostering a collaborative environment. Skilled in time management and work planning, consistently achieving high customer satisfaction and employee engagement. Adaptable and detail-oriented, committed to continuous improvement.

Overview

8
8
years of professional experience

Work History

Associate

Krogers Grocery Store
09.2022 - Current

Bakery clerk, now 3rd shift stocking

Manager

Mcdonalds
01.2017 - 09.2022
  • Assisted team in daily operations and project coordination.
  • Developed understanding of workflow processes and operational standards.
  • Supported staff by resolving routine inquiries and issues efficiently.
  • Adapted quickly to new tools and systems for improved productivity.
  • Collaborated with colleagues to streamline communication and task completion.
  • Contributed to team meetings by providing insights on process improvements.
  • Learned safety protocols and best practices to ensure workplace compliance.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Education

Northside
Fort Wayne, IN

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Workplace safety
  • Courteous and professional
  • Flexible schedule
  • Work Planning and Prioritization

Timeline

Associate

Krogers Grocery Store
09.2022 - Current

Manager

Mcdonalds
01.2017 - 09.2022

Northside
Deborah Suzanne