Deborah Tasi
Sumter,SC
Summary
Meticulous Senior Operations Manager with 22 years of experience building business goals and facilitating achievement. Collaborative leader leveraging employee talent and encouraging autonomy. Revenue-driven budget manager meeting quarterly and annual targets with ease.
Overview
23
23
years of professional experience
Work History
Senior Operations Manager
US Army
Sumter, SC
08.2023 - Current
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
- Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
- Analyzed data to identify trends in production output, customer satisfaction levels and labor costs.
- Ensured compliance with safety regulations and company policies and procedures.
- Collaborated with cross-functional teams to develop process improvements that increased productivity.
- Created reports on key performance indicators to track progress against objectives.
- Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
- Maintained up-to-date knowledge of industry trends and best practices related to operations management.
- Advised senior leadership on potential changes or modifications needed for current processes and procedures.
- Assigned tasks to staff members based on their skill sets and availability.
- Resolved conflicts between employees in a timely manner.
- Implemented cost reduction measures without compromising quality standards.
- Developed comprehensive plans for emergency situations such as natural disasters or power outages.
- Negotiated contracts with vendors for materials or services needed by the organization.
- Reviewed financial statements regularly to ensure budget targets are met.
- Provided guidance, support, and mentorship to junior team members.
- Established procedures for tracking inventory levels, ordering supplies, and managing warehouse space.
- Conducted regular audits of systems and processes to detect any potential issues or risks.
- Supervised, assisted and coached other operations managers.
- Motivated team members and devised strategies to improve workflow.
- Established short- and long-term company goals, policies and procedures, monitoring progress and results.
- Designed and analyzed internal reporting systems and procedures for company.
- Provided strategic recommendations to supervisors regarding new or modified company practices.
- Designed and implemented hiring and training practices for personnel.
- Maintained regular engagement with key client contacts while influencing key stakeholders.
- Represented organization to governmental agencies, funding agencies and general public.
- Mitigated business risks by working closely with staff members and assessing performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Company First Sergeant
US Army
Sumter, SC
02.2022 - 08.2023
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Developed, implemented and enforced policies and procedures to ensure the safety of personnel.
- Coordinated with other units to facilitate mission accomplishment.
- Conducted training for subordinate leaders in order to enhance mission readiness.
- Monitored performance of unit members to ensure compliance with regulations and standards.
- Oversaw the maintenance of equipment and supplies for the unit.
- Ensured that all personnel met established physical fitness requirements.
- Supervised staff members in their duties and provided feedback on performance.
- Managed daily operations of the company including administrative functions.
- Evaluated individual and collective training exercises for effectiveness.
- Organized field exercises to test operational capabilities of assigned personnel.
- Assigned missions and tasks according to each individual's skillset.
- Provided direction on tactical decisions during combat operations.
- Researched new technologies or weapons systems for possible implementation by unit.
- Inspected troops regularly for uniformity, discipline, morale, health, welfare.
- Created a climate conducive to effective communication within the organization.
- Assessed team dynamics among subordinates in order to maximize efficiency.
- Responded promptly to inquiries from internal and external customers regarding services offered by unit.
- Requisitioned, received and properly stored unit equipment and supplies.
Contracts Manager
US Army
Sumter, SC
09.2020 - 02.2022
- Negotiated contracts with suppliers and customers to ensure the best terms for the company.
- Developed strategies to improve contract management processes and procedures.
- Drafted, reviewed, and negotiated contracts in accordance with applicable laws and regulations.
- Ensured compliance of contractual obligations on both sides of a transaction.
- Analyzed existing contracts for potential risks or opportunities for improvement.
- Resolved any disputes or conflicts that arose from contract performance issues.
- Monitored changes in relevant legislation and assessed their impact on existing agreements.
- Prepared detailed reports outlining the status of all current contracts.
- Advised senior management on contractual matters such as renewals, extensions, terminations.
- Provided guidance to other departments regarding the interpretation of contractual terms and conditions.
- Conducted regular reviews of existing contracts to identify areas for improvement or renegotiation.
- Maintained an accurate database of all signed contracts and related documents.
- Collaborated with procurement team members to ensure goods were delivered according to agreed upon timelines.
- Reviewed proposed contracts against established policies, guidelines and legal requirements to identify critical issues.
- Analyzed price proposals, financial reports and other data to determine reasonable prices.
- Maintained and reviewed computerized or manual records of purchased items, costs and inventories.
- Maintained accurate records of procurement activities, including contracts, invoices, requisitions and deliveries.
- Negotiated pricing and terms with suppliers to optimize costs while maintaining quality standards.
Material Management Manager
US Army
Fort Knox, KY
07.2017 - 09.2020
- Developed and implemented strategies to reduce inventory levels and improve warehouse efficiency.
- Monitored stock levels, placed orders for new materials when necessary and tracked shipments.
- Analyzed purchasing trends, identified potential suppliers and negotiated contracts with vendors.
- Created detailed reports on material usage, inventory movements and cost savings initiatives.
- Maintained accurate records of all incoming and outgoing materials using ERP systems.
- Ensured compliance with safety regulations related to hazardous materials handling procedures.
- Provided technical support to production teams in order to optimize the use of raw materials.
- Identified opportunities for process improvement in order to maximize operational efficiency.
- Planned delivery routes in order to minimize transportation costs while ensuring on-time deliveries.
- Analyzed supplier performance metrics to identify areas for improvement in cost, quality, and service.
- Established relationships with key stakeholders within the industry including customers, vendors, distributors.
- Performed root cause analysis on any disruptions in the supply chain process.
- Monitored supplier performance metrics to ensure compliance with service level agreements.
- Trained staff on best practices for managing inventory levels and optimizing delivery routes.
- Led cross-functional teams in developing solutions for complex problems related to regional supply chains.
- Identified trends in product returns data to support decision making process.
- Assisted in developing strategies for managing high volume products returns efficiently.
- Maintained up-to-date records on all reverse logistics activities including receipts, shipments and inventories.
- Investigated discrepancies between expected deliveries versus actual deliveries received at the warehouse.
- Led and managed projects to support logistics efforts and plans.
- Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
- Created performance metrics to monitor inventory levels, supplier performance, shipping accuracy, on-time delivery rates, customer service response times.
- Implemented best practices in procurement processes by sourcing new suppliers and vendors based on price competitiveness and product quality requirements.
- Resolved any issues related to orders or shipment delays in a timely manner.
Leaders Course Instructor
US Army
Fort Sill, OK
07.2014 - 07.2017
- Developed and implemented course curriculum to meet program objectives.
- Conducted lectures, discussions, and assignments to facilitate student learning.
- Provided feedback on student performance in terms of goals and objectives.
- Assessed students' progress through tests, quizzes, and other assessments.
- Collaborated with other faculty members to ensure instructional materials are up-to-date.
- Identified areas for improvement in the curriculum based on student feedback and assessment results.
- Served as a mentor for new instructors in the program.
- Attended professional development workshops related to teaching techniques and strategies.
- Maintained records of student attendance, grades, and academic progress.
- Prepared lesson plans that incorporated active learning activities into instruction.
- Created an engaging learning environment by using various multimedia tools such as videos, audios.
- Organized field trips or guest speakers to enhance classroom instruction.
- Encouraged class participation by providing regular opportunities for students to share their ideas and opinions.
- Resolved conflicts between students or among groups during class time.
- Integrated technology into classroom instruction when appropriate.
- Developed innovative methods for delivering information within the course structure.
- Incorporated current events into lessons to make them more relevant to students.
- Promoted critical thinking skills through group work and problem solving activities.
- Adapted teaching style according to each student's needs or interests.
- Delivered course lectures using modern technology to enhance student comprehension.
- Integrated technology into regular classroom use for student engagement and learning.
- Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
- Built strong student rapport by driving classroom and online discussions and providing academic advisement.
- Contributed expertise to assist with departmental expansions and course changes.
- Used videos, lectures and moderated discussions to engage students during class.
- Led students through safety procedures for active shooter and fire drills.
- Received recognition for contributions to innovative concepts in classroom instruction.
Supply Logistics Supervisor
US Army
Fort Sill, OK
09.2010 - 07.2014
- Audited supplier performance to identify areas for improvement and cost savings opportunities.
- Implemented strategies to reduce costs associated with logistics operations.
- Ensured compliance with all applicable regulations governing the storage, transportation, and distribution of products.
- Participated in meetings with customers and suppliers regarding purchasing agreements or payment terms.
- Provided oversight to ensure daily operations ran efficiently and effectively.
- Developed and implemented strategies for cost reduction and improved service levels.
- Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
- Analyzed supply chain data such as demand forecasts and inventory levels to identify areas of improvement.
- Liaised with carriers regarding shipment issues; resolving discrepancies between carriers' invoices and records.
- Evaluated and selected information or other technology solutions to improve tracking and reporting of materials or product distribution, storage or inventory.
- Analyzed information about supplier performance or procurement program success.
- Identified opportunities to reuse or recycle materials to minimize consumption of new materials.
- Determined appropriate equipment and staffing levels to load, unload and move materials.
- Diagramed supply chain models to help facilitate discussions with customers.
- Defined performance metrics for measurement, comparison or evaluation of supply chain factors.
- Leveraged knowledge of global economics and marketing mix to develop pricing strategies, promotions and select distribution techniques and channels.
- Located and selected biodegradable, non-toxic or other environmentally friendly raw materials for manufacturing processes.
Material Storage and Handling Manager
US Army
Wahiawa, HI
09.2005 - 09.2010
- Maintained accurate records of all materials entering and exiting storage facility.
- Ensured that all stock was stored safely and securely in accordance with company regulations.
- Monitored inventory levels, identified shortages, and requested necessary restocking from suppliers.
- Prepared documents for incoming shipments including bills of lading, packing lists, invoices, and other paperwork.
- Organized warehouse shelves according to product type or size for easy access and retrieval.
- Assisted in loading and unloading trucks to ensure safe handling of materials while adhering to safety standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Inspected material condition upon receipt and before dispatch to verify quality specifications were met.
- Managed daily operations such as organizing freight deliveries, receiving shipments, stocking shelves.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
- Developed a system to track all supplies using barcode scanners.
- Created reports on inventory levels, movement of items, and stock requirements.
- Conducted regular physical inventories to ensure accuracy of records.
- Ensured that orders were placed in accordance with government regulations and policies.
- Coordinated with vendors to order necessary materials as needed.
- Analyzed inventory trends and forecast future needs based on historical usage patterns.
- Processed requisitions for equipment, parts, and services through appropriate channels.
- Provided training and guidance to new personnel on automated logistical processes.
- Requested and coordinated material distribution and transportation logistics per disposition instructions.
Material Control and Accounting Specialist
United States Army
Fort Hood, TX
08.2001 - 08.2005
- Developed and implemented automated logistics systems to ensure efficient data management.
- Analyzed customer orders, identified discrepancies, and processed returns in a timely manner.
- Utilized specialized software programs to track shipments and maintain inventory records.
- Monitored warehouse operations to ensure products were stored correctly and safely.
- Created reports on shipping information, such as delivery times, delays, and damages.
- Maintained accurate records of incoming and outgoing shipments in accordance with company policies.
- Conducted regular inspections of equipment used for material handling operations.
- Assisted with troubleshooting issues related to automated logistics systems failures.
- Reviewed invoices from vendors to verify accuracy of charges against purchase orders.
- Unloaded, unpacked, visually inspected, counted, segregated and stored incoming supplies and equipment.
- Constructed bins, shelving and other storage aids and processed inventories, surveys and warehousing documents.
- Deployed medical equipment and supply shipments to forward areas quickly to meet expected demands.
- Established and maintained automated and manual accounting records and posted receipts and turn-ins.
- Checked items into computer system, printed labels and directed to storage locations.
- Organized warehouse shelves according to product type or size for easy access and retrieval.
- Performed regular cycle counts of inventory items to ensure accuracy of system records.
- Conducted physical inventories on a periodic basis as required by the company policy.
- Utilized forklift equipment to move materials between storage locations within the warehouse environment.
- Identified damaged or defective items and reported them to management for further action.
- Restocked shelves with new arrivals using appropriate tools such as pallet jacks or hand carts.
- Operated manual lifts or hoists when needed to transport heavy items from one location to another.
- Verified shipments received and entered receipts into materials management system.
- Packaged products and goods to arrange transportation for shipment.
- Analyzed new available materials and technologies for use suitability.
Education
Bachelor of Arts - Reverse Logistics Management
American Public University System
Charles Town, WV04-2021
Skills
- System And Program Efficiency
- Efficiency Improvement
- Process Improvement Initiatives
- Staff Training
- Workflow Planning
- Client Relationship Management
- Scheduling
- Business Planning
- Organization Strategies
- Safety Practices
- Productivity Improvement
- Cross-Functional Collaboration
- Organizational Improvement
- Project Goals And Milestones
- Strategic Goal Development
- Project Roadmap Development
- Meeting Planning
- Standard Operating Procedures
- Operations Management
- Program Review
- Operational Assessment
- Business Performance Management
- Policy And Procedure Modification
- Contingency Planning
- Supply Chain Logistics
- Operational Leadership
- Experience In Leadership Roles
- Operational Management
- Strategic Business Initiatives
- Training Curriculum Design
- Meeting Participation
- Schedule Management
- Procedure Implementation
- Process Implementation
- Change Order Integration
- Strategic Planning
- Improvement Plan Knowledge
Timeline
Senior Operations Manager
US Army
08.2023 - Current
Company First Sergeant
US Army
02.2022 - 08.2023
Contracts Manager
US Army
09.2020 - 02.2022
Material Management Manager
US Army
07.2017 - 09.2020
Leaders Course Instructor
US Army
07.2014 - 07.2017
Supply Logistics Supervisor
US Army
09.2010 - 07.2014
Material Storage and Handling Manager
US Army
09.2005 - 09.2010
Material Control and Accounting Specialist
United States Army
08.2001 - 08.2005
Bachelor of Arts - Reverse Logistics Management
American Public University System