Deborah Teat
Marion,TX
Summary
Office Assistant with 11 years of experience in customer service & patient care, and 3 years experience in office administration. Proficient in Microsoft Office, EMR Systems, and HIPAA compliance, with a strong focus on clinical collaboration and communication. Dedicated to enhancing patient outcomes through meticulous scheduling, data management, and supportive teamwork.
Overview
15
15
years of professional experience
Work History
Outpatient Office Assistant
New Braunfels Regional Rehabilitation Hospital
12.2022 - Current
- Assisted in scheduling outpatients for multiple therapy disciplines daily
- Verified insurances & collected copays
- Assisted in maintaining and revising electronic medical records
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Therapy Office Assistant
New Braunfels Regional Rehabilitation Hospital
12.2021 - 12.2022
- Assisted in verifying insurances
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules for multiple therapists and patients, organizing files, and maintaining a clean environment.
- Expedited document processing with accurate data entry and timely filing.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Complete administrative tasks, including call handling, schedule maintenance, and medical record data management & correcting deficiencies
- Assist with maintaining and organizing schedules of multiple therapists and patients.
THERAPY TECHNICIAN
New Braunfels Regional Rehabilitation Hospital
04.2019 - 12.2021
CERTIFIED NURSE AIDE
Kirkwood Manor Nursing & Rehabilitation Center
02.2018 - 04.2019
Direct Support Professional
AKA Heart to Home
06.2010 - 10.2018
Education
Nurse Aide program -
The Institute of Allied Healthcare
BCLS/AED -
The American Heart Association
11.2025
Joy Academy -
Highschool
04.2002
Skills
- Skillful
- Experienced
Additionalinformation - Affiliations
Certified Nurse Aid, 2017
Timeline
Outpatient Office Assistant
New Braunfels Regional Rehabilitation Hospital
12.2022 - Current
Therapy Office Assistant
New Braunfels Regional Rehabilitation Hospital
12.2021 - 12.2022
THERAPY TECHNICIAN
New Braunfels Regional Rehabilitation Hospital
04.2019 - 12.2021
CERTIFIED NURSE AIDE
Kirkwood Manor Nursing & Rehabilitation Center
02.2018 - 04.2019
Direct Support Professional
AKA Heart to Home
06.2010 - 10.2018
Nurse Aide program -
The Institute of Allied Healthcare
BCLS/AED -
The American Heart Association
Joy Academy -
Highschool