DEBORAH TITUS
Ft. Lauderdale,FL
Summary
Committed to professionalism and with extensive experience, I strive to excel in representing myself and contributing to company growth. Meticulous attention to detail ensures precise execution of all tasks, while a focus on exceptional service guarantees a positive experience for office visitors. Diligent in scheduling appointments, managing packages, and routing mail. Excellent people skills, positive nature, and proficiency in customer service, multitasking, and time management. Ultimate goal is to leave every customer with a memorable and positive impression. Diligent [Desired Position] with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
21
21
years of professional experience
Work History
Housing Intake Specialists/Receptionist
Sunserve Social Services
09.2018 - 11.2024
- Greeted clients for their scheduled appointments, assisted with intake packets for clients seeking housing assistance and scheduled appointments to see Therapists.
Administrative/Office Assistant, Receptionist, Data Entry
Robert Half/Office Team Employment Agency
04.2017 - 06.2018
- Handled receptionist/front desk duties; data entry, answering phones, greeting customers/clients; keeping detailed notes via email; performed filing duties (alpha/numerical), faxing, scanning documents; always extremely discrete with companies' business; sent and received all incoming and outgoing mail; ordered supplies when requested; assisted with other office duties when requested; remained punctual, reliable and professional always.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
Data Entry Administrator
Professional Process Services
08.2016 - 04.2017
- Duties included data entry of documents; customer service calls, scanning, copying documents and occasional calls and/or emails to clients when service completed and to process servers for updates on status.
- Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
- Managed performance expectations for all employees within housing department.
Administrative/Office Assistant, Receptionist, Data Entry
Robert Half/Office Team Employment Agency
11.2013 - 08.2016
- Handled receptionist/front desk duties; data entry, answering phones, greeting customers/clients performed filing duties (alpha/numerical), scanning documents; always extremely discrete with companies' business; sent and received all incoming and outgoing mail; ordered supplies when requested; assisted with other office duties when requested; remained punctual, reliable and professional always.
Legal Assistant
Beacon Hill Staffing/Choice Legal Group
02.2013 - 10.2013
- Giving Timeline reports to Clients concerning their Foreclosure cases before, during and after the case went through the Courts for Final Judgment, dealing with Lenstar and Vendorscape systems.
Legal Assistant
Law Office of Larry S. Abel
01.2004 - 10.2012
- Scheduling Hearings/Depositions via E-Filing, scanning original documents and setting up client meetings; handling PIP Personal Injury cases; Civil Litigation cases; Creating files and closing files after cases successfully close; keeping track of billing hours, which included but not limited to the number of hours spent conversing with the opposing counsel, setting up hearings when necessary and constant contact with the Judicial Assistant for PIP Defense Personal Injury cases; Keeping a billable chart of clients cases and making sure all files included a spread sheet for each case; Assisting with Probate cases, and preparing Wills, Trust, Estate Planning for clients and handling Family Matter cases, including Standard Financial Forms clients are required to complete, etc.
Education
Some College (No Degree) - Computer And Information Sciences
SHERIDAN TECHNICAL CENTER
Chicago, ILSome College (No Degree) - Business Administration
HAROLD WASHINGTON CITY COLLEGE F/K/A LOOP CITY COLLEGE
Chicago, ILCHICAGO STATE UNIVERSITY
09.1982
Some College (No Degree) - Business Administration
CENTRAL YMCA COMMUNITY COLLEGE
Chicago, ILSkills
- Appointment Scheduling
- Strong Organization
- Workload Management
- Data entry
- Customer/Client relations
Timeline
Housing Intake Specialists/Receptionist
Sunserve Social Services
09.2018 - 11.2024
Administrative/Office Assistant, Receptionist, Data Entry
Robert Half/Office Team Employment Agency
04.2017 - 06.2018
Data Entry Administrator
Professional Process Services
08.2016 - 04.2017
Administrative/Office Assistant, Receptionist, Data Entry
Robert Half/Office Team Employment Agency
11.2013 - 08.2016
Legal Assistant
Beacon Hill Staffing/Choice Legal Group
02.2013 - 10.2013
Legal Assistant
Law Office of Larry S. Abel
01.2004 - 10.2012
CHICAGO STATE UNIVERSITY
Some College (No Degree) - Computer And Information Sciences
SHERIDAN TECHNICAL CENTER
Some College (No Degree) - Business Administration
HAROLD WASHINGTON CITY COLLEGE F/K/A LOOP CITY COLLEGE
Some College (No Degree) - Business Administration
CENTRAL YMCA COMMUNITY COLLEGE
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