Dedicated Family Navigator and translator with extensive experience providing parent-to-parent support for families with children and adult children with disabilities. Proven track record in guiding families through complex service systems, ensuring access to essential community resources and benefits. Strong communicator committed to empowering families to make informed choices regarding their children.
Overview
23
23
years of professional experience
Work History
Family Navigator/Translator
Family Resource Network
Stockton, CA
09.2023 - Current
Collaborated with other agencies to ensure that client's needs were met in a timely manner.
Provided onsite interpreting services to community organizations such as hospitals, schools, courts, social service agencies.
Ensured confidentiality of information shared during interpreting sessions.
Attended workshops and seminars related to translation techniques and language trends.
Proofread translated material for errors or inconsistencies prior to finalizing documents.
Proofread, edited and revised translated documents.
Facilitated communication between English and Spanish-speaking parties in both verbal and written forms.
Adhered to ethical codes protecting information confidentiality.
Interpreted conference calls and other workplace communications in real-time.
Provided support in developing bilingual glossaries for various projects.
Delivered real-time, accurate oral translations and interpretations for clients.
Collaborated with colleagues to ensure accuracy of translations in a variety of media formats.
Translated written and spoken materials for non-English speaking individuals and organizations.
Assisted with customer requests and answered questions to improve satisfaction.
Identified needs of customers promptly and efficiently.
Updated and maintained databases with current information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified appropriate community resources and provided referrals for services.
Identified special needs children, referred for assessment and appropriate services and followed-up with family and service providers.
Educated families on how best to access community support services.
Provided information to families on available resources related to healthcare.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained open, positive and proactive communication between educators and families.
Provided informational resources to parents on school policies and procedures.
Partnered with families and provided resources to build growth that promoted better self-reliance.
Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Collaborated with local agencies to secure housing assistance for homeless individuals with disabilities.
Consulted with staff on resolution of complex service issues.
Provided ongoing case management support to ensure access to appropriate services and resources.
Educated clients on disability rights, benefits, entitlements and self-advocacy skills.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted testing of software and systems to ensure quality and reliability.
Instructional Paraprofessional
Don Riggio Elementary
Stockton, CA
08.2015 - 03.2016
Kept students safe in classroom and outside environments.
Implemented classroom rules and regulations in order to maintain order during class time.
Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Fostered a culture of respect, curiosity, and enthusiasm for learning among students.
Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
Prepared lesson plans based on student needs and interests.
Created lesson plans and chose supporting materials to promote positive learning experiences.
Assisted students in completing homework assignments and projects.
Planned both long and short-range activities in accordance with curriculum objectives, developmentally appropriate practices and program philosophy.
Led students through safety procedures for active shooter and fire drills.
Managed classroom resources and supplies, ensuring availability for all activities.
Established relationships with parents to ensure open communication about their child's progress.
Provided emotional support to children struggling with social or academic difficulties.
Organized and facilitated field trips to local museums and other educational sites.
Instructed students on safe and proper use of supplies and equipment.
Built and strengthened positive relationships with students, parents and teaching staff.
Conducted regular parent-teacher meetings to discuss student progress and concerns.
Facilitated group activities to enhance student social skills and teamwork abilities.
Designed and implemented engaging after-school educational programs to reinforce core academic subjects for students.
Preschool Teacher
San Joaquin Delta College
Stockton, CA
08.2002 - 05.2008
Created and implemented developmentally appropriate curriculum addressing learning styles.
Collaborated with fellow teachers on various projects related to curriculum design and implementation.
Established indoor and outdoor safe play environments for toddler-age children.
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Implemented hands-on, play-based strategies for experiential learning.
Administered assessments throughout the year to gauge student understanding of content material.
Provided individual attention to each student as needed during class time.
Built and strengthened positive relationships with students, parents and teaching staff.
Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Met with parents to discuss child behavior and academic progress.
Integrated multicultural themes into instruction plans to foster respect for diversity among students.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Supervised outdoor playtime while ensuring safety regulations were followed.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Attended professional development workshops to stay current on best practices for early childhood education.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Led story time sessions designed to promote literacy skills among young learners.
Participated in workshops, trainings and conferences to improve educational skills.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Developed professional relationships with parents, teachers, directors and therapists.
Education
Associate Teacher Certification - Early Childhood Care And Education
San Joaquin Delta College
Stockton, CA
05-2003
Skills
Fast thinking
Non-verbal cues
Cross-cultural communication
Language proficiency
Subject Matter Knowledge
[Language] fluency
Intercultural sensitivity
Child development
Family Support Training
Reflective Understanding
Individualized service planning
Community Health Advocacy
Resource Networking Skills
Interagency collaboration
Case tracking and follow up
Data collection
Effective communication
Relationship building
Multicultural sensitivity
Coordinated Scheduling Expertise
Timeline
Family Navigator/Translator
Family Resource Network
09.2023 - Current
Instructional Paraprofessional
Don Riggio Elementary
08.2015 - 03.2016
Preschool Teacher
San Joaquin Delta College
08.2002 - 05.2008
Associate Teacher Certification - Early Childhood Care And Education